Become a Bilingual Recent Business Case Coordinator with Manulife, supporting client insurance needs in both English and French. Engage directly with financial advisors to ensure timely processing of applications. In this vital role, you'll be the main point of contact for assigned branches, working collaboratively with Corporate and National Accounts. Your exceptional communication skills will be essential in anticipating customer needs and maintaining quality service. You will navigate the Current Business process, ensuring that each file is handled efficiently and with urgency. Key Responsibilities:
Build robust relationships with assigned branches
Follow up proactively on pending cases
Communicate details to customers through calls and emails
Own designated files and monitor progress
Assist in resolving obstacles for timely processing

Requirements:
Bilingual in English and French
Excellent oral and written communication skills
Proven customer service experience
High organizational skills with attention to detail
Familiarity with life insurance products advantageous

Elevate customer service standards and optimize the insurance application process to support Manulife's mission. #J-18808-Ljbffr

📌 Bilingual New Business Case Coordinator Montreal (Canada)
🏢 Manulife/John Hancock
📍 Canada