Remote Banking Advisor At Desjardins Montreal

Remote Banking Advisor At Desjardins Montreal

20 Oct
|
Desjardins Group
|
Montreal

20 Oct

Desjardins Group

Montreal

Join Desjardins as a remote Banking Advisor and provide personalized support for clients' financial needs. Your role will involve assisting with credit card and bank account inquiries from the comfort of your home. As a Banking Advisor in the Customer Relations Center, your primary duties will include offering tailored solutions, enhancing client relationships, and empowering clients with digital tools. You will play a proactive role in solving problems and guiding members with financial advice. Excellent interpersonal skills and a customer-focused attitude will help you thrive in this remotely based position. Key Responsibilities:
Answer member inquiries regarding bank and credit card accounts
Provide tailored financial solutions for diverse client needs




Build robust relationships to enhance client retention
Solve client issues with a proactive and solution-oriented approach
Guide members on using digital banking tools effectively

Requirements:
College diploma in a related field
One year of customer service experience
Bilingual: French required, English proficiency desired
Ability to work adaptable evening and weekend shifts
Available for occasional in office office visits

Leverage your customer service expertise and financial knowledge to assist clients effectively in this rewarding role. #J-18808-Ljbffr

📌 Remote Banking Advisor At Desjardins Montreal
🏢 Desjardins Group
📍 Montreal

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