Our mission at Quandri is to transform insurance into a trusted and delightful experience using AI. We are building the AI operating system for North America’s best insurance agencies and brokerages.
Better insurance means families protected from harm, businesses able to take risks, and communities more resilient when the worst happens. For insurance practitioners, the ability to deliver this level of service finally becomes possible.
Quandri brings deeply specific, vertically-focused AI to the industry’s most critical stakeholders: insurance agencies and brokerages.
Agents are the lifeblood of the industry, the place where most property and casualty insurance is sold and serviced. Quandri sits at the cutting edge of this shift, rebuilding how agencies operate one workflow at a time. We pair a deep understanding of insurance processes, systems, and data with serious technical capability and proprietary models, so the transformation is tangible and operational rather than aspirational.
We’re making insurance better for policyholders, while helping insurance brokerages deliver a better client service, grow faster, and harness AI so that they control the future of insurance distribution.
We are headquartered in beautiful Vancouver, BC, backed by leading US and Canadian investors, and the recognition has followed:
We’re looking for a customer-obsessed, systems-minded Enterprise Implementation Manager to join our growing team. You’ll be the quarterback for onboarding strategic brokerage/agency partners—aligning stakeholders, defining success metrics, managing deployment timelines, and ensuring user adoption.
You’ll work cross-functionally with Product, Engineering, CS, and Sales to ensure our customers have a seamless, high-impact implementation experience. Travel up to 25% of the time may be required in this role.
Customer Implementation & Project Management
Own implementation lifecycle from pre-sale requirements discovery to go-live.
Build project plans, align technical/business requirements, and manage stakeholder expectations.
Collaborate with the customer’s IT and business stakeholders to define project scope, data requirements,



and success criteria.
Deliver high-touch onboarding experiences that drive adoption and long-term success.
Ensure data connectivity and extraction pipelines are properly configured, working with specialist resources if required.
Conduct QA and testing of the implemented solutions. Validate AI-generated outputs for accuracy, business relevance, and alignment with customer context - applying domain knowledge where the AI cannot.
Deployment & Change Management
Build repeatable implementation playbooks, training assets, and workflows.
Track implementations status in Quandri’s project management and reporting tools; Manage risks, dependencies, and timelines across cross-functional stakeholders.
Keep project status visible to executive leadership, both internally and with the customer; Enable key customer users to use and extend the solution independently, setting the foundation for long‑term adoption.
Manage project outcomes against timelines, scope, and customer expectations.
Train and demonstrate to customer users, guiding them on the path to sustained value.
Document solution design decisions and configurations for future reference and handoff.
Visit customers onsite to lead configuration, training and adoption efforts.
Voice of Customer & Continuous Improvement
Be a product feedback loop—document customer pain points and enhancement opportunities.
Advocate for customers and their use cases in roadmap planning.
5+ years experience in enterprise SaaS implementation.
Track record of cross‑functional project management.
Experience running structured implementations for enterprise‑level organizations.
Ability to simplify technical concepts for varied audiences, and develop personalized training and enablement materials.




Consulting skills with the ability to steer customer workshops, present findings to management, manage stakeholder expectations, and deliver outcomes in the face of adversity and ambiguity.
Willingness to travel to customer locations, estimated at 25%, according to customer requirement and project delivery phases.
You have high ownership and love building repeatable, scalable systems.
You bring strategic thinking, tactical excellence, and technical expertise.
Customers at the core. We put the customer at the center of all we do. At a basic level, we believe business success comes down to talking to customers and building something they want. We don’t listen to customers and just take what they say blindly, but we think critically about it and build what they need. Customers are the core of everything we do, and our business exists to serve them. We commit ourselves to excellence in everything that we do, from delivering an amazing product to writing a great email.
We follow through on commitments, own our results and think long‑term.
The law of increasing functional information states that systems evolve to become more complex over time. We believe AI is a fundamental shift in how work gets done, not just a tool we occasionally reach for. The range for base pay is $110,000 to $145,000 which is dependent on level of experience, performance and choice of stock option compensation.
Variable bonus compensation package.
Comprehensive health advantages, including Lifestyle Spending Account.
Four weeks of paid vacation per year.
As an equal opportunity employer, Quandri adheres to Canadian labour laws and does not engage in discrimination based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other status protected under Canadian law.
In our hiring process, that means using AI to handle the administrative and logistical work so our interviewers can show up more fully in every conversation with you. AI tools support parts of our process, such as analyzing resumes and taking notes during interviews.

📌 Implementation Team Manager (Vancouver)
🏢 Quandri Technologies
📍 Vancouver