Lead transformative changes in vendor risk management at Manulife as the Manager of Travel Claims Vendor Risk & Oversight. Oversee a team of claims professionals while driving efficiency and decision quality. In this pivotal role at Manulife, you will manage the Travel Claims Risk Management Team, ensuring effective oversight of high-value claims. You will guide your eight-member team through complex decision-making processes and engage with third-party administrators to uphold rigorous standards. Your focus will be on transformation through automation, using data to shape operations while supporting staff during changes. Key Responsibilities:
Lead high-value travel claims reviews and decision-making
Collaborate with Audit for improvements in processes




Utilize data for operational insights and reporting
Oversee transformation projects involving AI and automation
Manage vendor relationships and control oversight

Requirements:
Five+ years leading claims or audit teams
solid grounding in travel claims and case management
Proven use of data analytics tools
Experience with vendor relationship management
Solid communication skills for senior leadership engagement

Enhance decision processes and team effectiveness while navigating significant changes at Manulife. #J-18808-Ljbffr

📌 Manager Of Travel Claims Risk Oversight Montreal (Canada)
🏢 Manulife
📍 Canada