Elevate your career as a Collections Officer at NCRi, where you will manage debt collection with professionalism. Engage clients, negotiate payments and contribute to financial solutions. This role in the Operations Department focuses on establishing effective communication with customers regarding their outstanding debts. You will call clients, arrange payment plans, and ensure timely payments while maintaining professionalism and adherence to standards. With a supportive team at NCRi, you'll help create positive customer interactions and successful resolutions. Key Responsibilities:
Establish skilled relationships to educate clients on best practices
Negotiate payment arrangements for outstanding bills
Maintain professionalism in customer interactions
Contact clients by phone to negotiate payments
Update customer account information accurately

Requirements:
Minimum 1 year experience in collections or customer service
Solid verbal and written English communication skills
Proven track record of achieving results
Basic math skills for calculations
Proficient in Microsoft Excel and Outlook

Become part of the NCRi team and bring your expertise in collections to support our clients. #J-18808-Ljbffr

📌 Collections Officer At Ncri Montreal
🏢 NCRi
📍 Montreal