Job Summary PCS is seeking an experienced Service Technician to join our service team supporting telecommunications, life-safety, and security systems in seniors housing communities . This role involves a mix of on-site service calls and remote technical support , ensuring critical systems remain reliable, compliant, and fully operational.

Responsibilities
Provide on-site and remote service, troubleshooting, and repair for telecommunications and security systems
Diagnose and resolve issues related to nurse call, telephone, CCTV, card access, and A/V systems :
Perform system testing, configuration, and minor installations or upgrades
Respond to service requests in a timely and professional manner
Communicate clearly with clients, caregivers, and internal team members
Document service activities, findings, and resolutions accurately
Support preventative maintenance programs and system inspections
Adhere to safety standards, site protocols, and company procedures
Participate in on-call rotation as required

Experience
Nurse Call Systems




Telephone / VoIP Systems
CCTV / Video Surveillance
Card Access / Electronic Access Control
Audio / Visual Systems
Solid troubleshooting and diagnostic skills
Experience working in seniors housing, healthcare, or occupied facilities (strongly preferred)
Ability to work independently and as part of a team
Excellent customer service and communication skills
Valid driver’s license and ability to travel to client sites
Comfortable using laptops, mobile devices, and service software

Job Types : Full time, Permanent

Pay: $35.00-$45.00 per hour

Advantages :
Company car
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
Profit sharing
Vision care
Wellness program

Licence/Certification:
Manufacturer certifications (nurse call, telphone systems) (preferred)

Work Location: In person

📌 Telecommuncations And Security Service Technician Calgary
🏢 Priority Communication Systems
📍 Calgary