Position title: Assistant Manager

Department: Food & Beverage

Reports to: Outlet Manager

Supervises: Outlet employees

Employee status: Hourly, Full-time, Permanent

Hours per week: 37.5

Compensation : $25 per hour

Position Purpose

The Assistant Manager is responsible for assisting the Outlet Manager with the operational and financial success of the operation. This role requires a self-motivated individual with very valuable leadership, sales and organizational skills to ensure timely and qualified service to our guests. The ideal candidate is a hands-on, experienced assistant manager with proven superior customer service.

Duties and Responsibilities
Adhering to all AMS policies and procedures as well as other entity regulations such as Food Safe, Liquor laws etc.
Providing friendly, prompt, courteous, professional service to all guests
Assisting the Outlet Manager in exceeding sales goals through suggestive sales techniques
Demonstrating and applying above average product knowledge resulting in sales increases
Assist the Outlet Manager to manage human resources responsibilities including, but not limited to scheduling, training, briefing and developing employees.
Supporting the outlet team as necessary ensuring all AMS standards and procedures




Maintaining and utilizing all computer hard- & software according to AMS guidelines
Assist the Outlet Manager to maintain daily, weekly and monthly records of cash reconciliation, revenue summaries, costing, month-end journal entries, and payroll functions such as, timesheet verification and submission
Actively promoting AMS events
Coordinating with the Outlet Manager and ensuring at all times that all outlet menus, POS, sales material and staff knowledge are up to date
Working with the AMS mission statement and values to operate a successful department
Other duties as required

Qualifications and Experience
Supervisory or assistant management experience in food service
Minimum Food Secure level 1 certification or higher
Excellent customer service skills
Ability to lift up to 12 kgs (26.4lbs)
Ability to do shift work (daytime, evenings, weekends and holidays), on call
Intermediate computer skills an asset
Language: Required to speak, read and write English
Strong interpersonal skills
Leadership qualities an advantage
Experience working with youth an asset
Training given to enhance leadership qualities
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📌 Assistant Manager Blue Chip Cafe Toronto (Canada)
🏢 Colonial Group
📍 Canada