Lead engineering innovations at Mc Kesson as the Sr. Director of Engineering Management. Focus on developing CCaa S platforms while ensuring the growth and success of your engineering team.In this pivotal role, you will oversee the Engineering team dedicated to Mc Kesson's CCaa S platform capabilities and workforce optimization integrations. You will manage engineers across multiple platforms, including Five9 and Genesys, ensuring a seamless platform lifecycle from development to operational support. Your expertise will be key in driving performance, talent development, and engineering maturity within a complex multi-platform portfolio.Key Responsibilities:
- Build and lead the CCaa S engineering team
- Implement standards for omnichannel and IVR development




- Manage platform lifecycle transitions effectively
- Oversee capacity planning and resource allocation
- Champion AI practices among engineering teamsRequirements:
- 13+ years of professional experience
- Proven leadership in CCaa S technology
- Experience in multi-platform engineering environments
- Robust talent development and coaching skills
- Agile/Dev Ops experience in engineering practicesYour leadership will shape the future of engineering excellence at Mc Kesson.#J-18808-Ljbffr

📌 Director Of Engineering At Mckesson (Mississauga)
🏢 McKesson
📍 Mississauga