Join Westlake as a Bilingual Associate Customer Service in a role that enriches career prospects and actively engages with clients. Excellence in order processing and customer communication is key for this 6-month contract.

As a Bilingual Customer Service Associate, you will manage orders received through various channels, ensuring timely communication of shipment details. Your experience with customer inquiries and compliance processes is essential for maintaining accurate records and service standards. Collaborate with internal departments to proactively update customers regarding their orders and handle returns efficiently.

Key Responsibilities:



• Manage order input process in JDE accurately • Complete paperwork required for sales orders • Maintain system accuracy for sales and back orders • Communicate directly with customers regarding inquiries • Coordinate product returns with approval from Sales

Requirements: • 3 years of customer service experience • Manufacturing setting experience preferred • Robust communication skills in both languages • Proficient in order management systems • Detail-oriented and organized

Bring your passion for customer service to Westlake, enhancing the experience for clients worldwide.

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📌 Bilingual Customer Service Associate Needed Laval (Canada)
🏢 Westlake Chemical
📍 Canada