Description

Join Our Team as a Customer Service Representative!

Are you someone who thrives in a fast-paced, team-oriented workplace where every day brings new challenges and opportunities? Do you love solving problems, staying organized, and delivering exceptional customer service? If so, we’d love to hear from you!

This is your chance to join a agile team that values collaboration, innovation, and growth. We’re passionate about delivering outstanding service to our customers—and we’re looking for someone just like you to help us make it happen.

Location : North York or Hamilton, ON Schedule : Monday - Friday | 8am - 5pm Annual Salary : $45,000 - $50,000

Position Overview As a Customer Service Representative, you’ll play a key role in keeping our operations running smoothly. From logging and processing current customer orders to ensuring deliveries happen on time, you’ll be the go-to person for making sure everything falls into place. You’ll stay connected with our customers, provide timely updates, and handle any challenges with a positive, solution-focused approach.

What You’ll Be Doing
Logging and processing new customer orders




Monitoring pick-up and delivery schedules to ensure on-time performance
Confirming load deliveries and communicating any waiting times as they occur
Troubleshooting delivery issues quickly and effectively
Staying in touch with customers to provide updates and address questions
Coordinating equipment availability and keeping everyone in the loop
Supporting your team and jumping in where needed to keep things moving

What We’re Looking For
Experience: 1+ years in a similar role
Education: Degree or diploma in a related field (or equivalent experience)
Communication: Strong verbal and written skills
Leadership: Experience training and coaching operations staff is required
Skills: Analytical mindset, great with problem-solving and organization
Personality: Positive, qualified, and able to handle multiple priorities at once
Team Player: Works well with others and builds strong relationships

Why You’ll Love Working With Us
A supportive team environment where your ideas matter
Opportunities for growth and development
A fast-paced, engaging role where no two days are the same
Competitive compensation and perks

📌 Customer Service Representative North York
🏢 Seaboard Transport Group
📍 North York