Work place: 50 Boul René-Lévesque Ouest, Montréal, Québec H2Z 1A2

Status: Part-time

Salary: 23.71$ per hour

The Travelodge Montreal is an affordable hotel located in the downtown area of the city. Join the Travelodge Montreal team for a supportive, qualified work setting where hospitality and friendliness are part of our culture.

Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.

Job Description
Take reservations
Coordinate arrivals and departures of clients
Promote hotel products and services
Collect payments for services rendered
Answer various questions about establishment services, tourist attractions, and different regional activities
Coordinate group arrivals and departures
Direct incoming calls




Handle customer complaints
Perform any other customer service-related task

Skills and qualifications
Qualified or college-level training in hospitality, tourism, or a related field; an asset
Knowledge of the Opera reception software, an asset.
Able to work in a team
Able to work under pressure
Availability to work on varying schedules
Resourceful
Knowledgeable about tourist attractions and the city in general
Able to demonstrate customer orientation
Able to identify customer needs
College degree in hospitality, an asset
1 to 2 years of experience in a similar position
Teamwork skills

Languages: Bilingualism (French and English) spoken and written is required for this position as we serve an international clientele.
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📌 Front Desk Agent Montreal
🏢 Hotel Travelodge Montréal Centre
📍 Montreal