We’re looking for a dedicated and high-energy Front of House (FOH) Team Member to join the crew at Chen Chen’s Nashville Hot Chicken. This role is a key part of delivering fast, friendly service and making sure every guest walks away happy. You’ll be responsible for cashier duties, expo (packing orders), prep, and creating a warm, welcoming workplace for our customers.
If you’re someone who thrives in a fast-paced, team-driven setting and has a passion for hospitality, this job is for you.
Responsibilities
Greet guests warmly and create a friendly first impression
Process orders using our POS system (dine-in, takeout, and delivery)
Handle payments, including cash and card transactions, with accuracy
Pack and check orders at the expo station — you’re the last line of defense before the food goes out
Communicate with kitchen staff to ensure smooth service flow
Address customer questions or concerns with a helpful attitude
Maintain a clean and organized front of house (including counters and guest areas)
Follow all food safety and sanitation standards
Assist the kitchen with prep from time to time
What You Bring
Experience in a hospitality or restaurant environment (preferred but not required)
Comfort operating POS systems and managing cash/card payments
Excellent communication and guest service skills
Ability to stay cool under pressure during busy rushes
Detail-oriented — especially when checking packed orders
Positive team player who’s always ready to help out
Flexible availability (mornings, evenings, weekends, and holidays as needed)
Why Join Us?
Competitive hourly pay + tips
Staff meals & discounts
Fun, inclusive, high-energy environment
Growth potential in a growing brand
A chance to be part of a team that takes pride in positive food and good vibes
Pay: $17.60 per hour
Benefits :
Casual dress
Discounted or free food
Versatile schedule
Store discount
Experience :
Restaurant: 1 year (preferred)
Work Location: In person
📌 Front Of House / Prep Team Member Toronto
🏢 Chen Chens Nashville Hot Chicken
📍 Toronto
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