Overview: Duties :
Listen to customers' concerns and accurately document their machine issues
Communicate with mechanics to ensure timely and effective repairs
Provide customers with detailed estimates for repairs and explain the recommended services
Schedule appointments for service
Maintain accurate records of customer interactions and repair orders
Warranty Claims -More duties as required & experience provides.
Cross train

Skills : - Excellent customer service skills with the ability to build rapport and establish trust
Solid sales abilities to effectively communicate the value of recommended services
Knowledge of dealership operations and compact equipment repair processes
Basic mechanical knowledge to understand vehicle issues and repairs
Ninja computer skills




Exceptional organizational skills to manage multiple tasks efficiently
Perfect for a Journeyman Off Road Technician looking to get off the wrenches, maybe do the odd light duty oil changes/repairs.

At our dealership, we offer an Excellent pay rates and opportunities for career advancement. Join our team of dedicated professionals who are passionate about providing top-notch service to our customers.

Job Types : Full-time, Permanent

Pay: $25.00-$39.00 per hour

Advantages :
Dental care
Extended health care
Life insurance
Store discount

Experience :
service advisor: 2 years (required)
Customer service: 4 years (required)

Work Location: In person

📌 Service Writer Edmonton (Canada)
🏢 Barda Equipment
📍 Canada