Job Overview

Duties
Configure and maintain IVR call routing systems, telephony infrastructure, and manage the CRM platform across multiple business units
Develop and optimize automated workflows (including missed call text-back), manage APIs/webhooks, and troubleshoot website and system integrations
Ensure A2P 10DLC compliance and SMS security, while optimizing digital assets using SEO best practices (meta tags, images, and site structure)
Manage social media platforms, including content scheduling, monitoring, and maintaining consistent brand presence
Maintain web & server infrastructure, including DNS records, subdomains, and overall platform stability of the unified SaaS platform.
Assist with managing sales inquiries, follow-ups, and booking coordination
Maintain accurate customer and lead records within CRM systems
Prepare quotes, invoices,



and assist in processing service orders
Support customer issue resolution to ensure a positive client experience

Education :
College Certificate/Diploma: A program in computer science, computer engineering or IT (required)

Experience :
IT/Softwares: 3+ year (required)

This position offers an excellent chance for individuals looking to develop their skills. We value precision, integrity, and proactive problem-solving in our team members.

Pay: $21.00-$25.00 per hour

Advantages :
Casual dress
Company events
Dental care
Extended health care
In office parking
Vision care

Work Location: In person

📌 Digital, Sales, Web Technician Coordinator North Bay (Canada)
🏢 Bayland
📍 Canada