Job Number: JR106229
Job Title: Business Analyst, IT PMO
Union:
Union:
Job Category: Professional
Hospital Location: Centenary Site
Job Type: Permanent, Full time
Number of Positions: 1
Minimum - Maximum Hourly Rate: $46.876 - $54.342
Hours: Days, Afternoons
Job Description Position Summary Reporting to the Director, IT PMO, the Business Analyst (BA) plays a critical role in supporting the delivery of digital, IT, and clinical transformation initiatives across Scarborough Health Network (SHN). As part of the IT PMO account management model, the Business Analyst partners closely with Senior Project Managers, clinical programs, and corporate stakeholders to understand, analyze, and translate business and clinical needs into clear, actionable requirements. The role ensures that solutions are designed and implemented in a way that is safe, effective, and aligned with operational workflows, privacy, and cybersecurity standards
Key Responsibilities Lead the elicitation, documentation, and validation of business, clinical, and technical requirements
Develop clear, complete, and structured requirements artefacts to support solution design, procurement, and delivery
Ensure requirements reflect clinical safety, operational continuity, and privacy/security-by-design principles
Analyze current-state workflows and identify opportunities for optimization and transformation
Document future-state processes aligned with digital solutions and organizational priorities
Support business process redesign initiatives in partnership with clinical and operational stakeholder
Ensure the enterprise architecture and business architecture are up-to-date on regular basis with every new IT initiative implemented
Serve as a key partner to assigned departments and programs under the PMO account model
Build strong relationships with clinical leaders, operational teams, and corporate stakeholders




Act as a bridge between business users and technical teams to ensure solutions are fit-for-purpose
Complete weekly rounding with leaders and staff of assigned corporate departments and units to ensure all IT related issues and requests are ticketed, logged, and updated
Support Senior Project Managers in planning, execution, and implementation activities
Contribute to project deliverables including business cases, functional specifications, and testing documentation
Participate in solution validation, user acceptance testing (UAT), and go-live readiness activities
Ensure all requirements and documentation align with SHN PMO standards and governance processes
Support compliance with IT governance bodies (CPRC, ASRB, CAB) where applicable
Maintain documentation to support auditability, traceability, and lifecycle management
Promote standardized templates, tools, and documentation practices across the PMO
Contribute to continuous improvement of PMO processes, tools, and methodologies
Support knowledge transfer and documentation to ensure sustainability of solutions
Requirements Undergraduate degree in Health, Business, Information Technology, or related field (required)
Minimum 3-5 years of experience in business analysis, preferably in IT or digital health environments
Demonstrated experience gathering and documenting complex requirements across multiple stakeholders
Strong understanding of business analysis practices, methodologies, and tools
Experience supporting IT, clinical systems (e.g., EMR/Epic), or digital transformation initiatives considered an asset
Excellent work performance and attendance record
Understands the importance of and demonstrates commitment to fostering a culture of diversity, equity, and inclusion.
Commitment to advancing equity, accessibility, and patient-centered care through digital innovation.
Demonstrated ability to model integrity, resilience, and adaptability in a rapidly evolving digital health setting.
Demonstrated ability to develop and influence relationships at all levels,

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📌 Business Analyst, IT PMO (Ontario)
🏢 Shn
📍 Ontario