20 Oct
|
BDC
|
Quebec City
Enhance your career with BDC as a Client Support Coordinator in a hybrid work model. Deliver exceptional administrative support to entrepreneurs across Canada and streamline client inquiries.
In this key position within BDC's Virtual Business Centre, you will provide top-notch client service, handle administrative tasks, and maintain comprehensive documentation. Your role is essential in supporting the growth of small and medium-sized businesses while ensuring high-quality service delivery across virtual teams.
Key Responsibilities:
• Respond to client inquiries efficiently and professionally
• Manage administrative tasks through a queue management system
• Maintain accurate client documentation and follow-ups
• Collaborate effectively within a virtual team
• Adapt to ongoing changes in policies and procedures
Requirements:
• College diploma in Office Administration or bachelor’s degree in Business Administration
• Minimum of 3 years’ experience in an administrative role
• Bilingual in French and English, both written and spoken
• Proficient in Microsoft Office Suite
• Ability to thrive in a fast-paced, hybrid work workplace
Leverage your administrative expertise to help support BDC’s mission of empowering Canadian businesses.
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📌 Client Support Coordinator at BDC (Quebec City)
🏢 BDC
📍 Quebec City