Elevate your career with ESC Corporate Services Ltd. as a Bilingual Team Lead in Recovery in Etobicoke, Ontario. Combine leadership skills with recovery expertise to drive operational excellence.

In this permanent, full-time position, you will provide day-to-day leadership to the Recovery Representative team. Your bilingual capability in French and English will guide complex recovery processes, particularly for Quebec operations. You will also manage escalated inquiries, support team development, and ensure top-tier customer service.

Key Responsibilities:
• Lead and provide technical expertise to the Recovery team
• Supervise workflows, break scheduling, and performance reviews
• Handle escalated customer inquiries and complex recovery issues




• Train current hires and enhance existing employee skill sets
• Collaborate to ensure compliance with Quebec legislation

Requirements:
• Bilingual in French and English, spoken and written
• Knowledgeable in Quebec recovery processes
• Strong communication and problem-solving skills
• Experience with Microsoft Office and general office equipment
• Ability to work effectively under pressure and tight deadlines

Bring your knowledge of recovery and leadership to foster a high-performing team within ESC Corporate Services Ltd.
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📌 Bilingual Team Lead in Recovery (Ontario)
🏢 ISC
📍 Ontario