Be at the forefront of customer engagement as an Amrize Customer Service Representative, adept at order management and value selling. Your proactive approach will drive customer satisfaction and streamline service.

As part of the Amrize team, you’ll handle order taking, fulfill customer needs, and coordinate with various stakeholders, including truck vendors and logistics personnel. With 1 to 3 years of experience in customer service, your skills in communication and problem-solving will be essential in ensuring service excellence.

Key Responsibilities:
• Oversee order taking and fulfillment processes
• Facilitate communication with carriers effectively
• Address customer and carrier issues promptly
• Monitor and improve carrier performance
• Collaborate across departments to enhance service

Requirements:
• University degree or equivalent experience
• Bilingual in English and French required
• Technical proficiency in SAP and Microsoft
• Robust verbal and written communication skills
• Knowledge of the building materials sector is advantageous

Apply your customer service expertise to make a significant impact at Amrize and elevate client experiences.
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📌 Amrize Customer Service Representative (Quebec City)
🏢 Amrize
📍 Quebec City