Enhance customer experiences at Planet Fitness as a Member Services Representative in Mississauga, ON. Provide exceptional service to members and guests while managing front desk activities.

This role focuses on creating a welcoming environment for current and prospective members. You will greet individuals, answer queries, and facilitate tours. Your tasks include checking members in, calculating new sign-up rates, and assisting with account updates, ensuring members feel valued and supported.

Key Responsibilities:
• Greet and assist members and guests with inquiries
• Manage front desk operations and phone inquiries
• Sign up new members and calculate payment rates
• Ensure cleanliness and organization of the club
• Assist with daily tasks and club management needs

Requirements:
• High School diploma or GED required
• Customer service experience preferred
• Robust communication and problem-solving skills
• Must be 18 years or older
• Ability to work independently and as a team member

Deliver positive interactions and exceptional service to create a judgment-free fitness experience at Planet Fitness!
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📌 Member Services Representative at Planet Fitness (Ontario)
🏢 Taymax
📍 Ontario