Enhance member and client satisfaction as a full time Advisory Agent with Desjardins. Offer personalized solutions and promote our cooperative values while ensuring smooth financial transactions.

As a Member and Client Experience Advisory Agent, you will play a crucial role in supporting members and clients with their banking needs. This position requires at least two years of relevant experience, a high school diploma, and fluency in French. You will actively promote Desjardins products, address customer queries, and ensure adherence to compliance and security standards.

Key Responsibilities:
• Support members with digital solution guidance and banking services
• Address client needs and provide tailored financial solutions




• Promote Desjardins products and referral services
• Ensure compliance with security and risk management rules
• Assist clients encountering fraud or transaction issues

Requirements:
• High school diploma in a related field
• Minimum of two years of relevant experience
• Fluency in French
• Knowledge of Desjardins products and local services
• Customer-focused with strong communication skills

Bring your expertise in financial services and technology to enrich the member experience at Desjardins.
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📌 Member Experience Advisory Agent at Desjardins (Quebec City)
🏢 Desjardins Group
📍 Quebec City