Job#: 3056413 Job Description: Position Title Salesforce Business Systems Analyst (BSA) Location: Remote (Canada) Duration: 6+ Months (Extension Possible) Job Type: Contract Work Model: Remote About the Opportunity Our client is seeking an experienced Salesforce Business Systems Analyst (BSA) to support ongoing enhancements, system optimization initiatives, and business process improvements across Salesforce platforms.

This role will partner closely with business stakeholders, product owners, and technical teams to translate business requirements into scalable Salesforce solutions that improve operational efficiency and user experience.

Key Responsibilities Responsibility #1 Partner with business stakeholders to gather, analyze, document, and validate business and functional requirements.

Responsibility #2 Translate business needs into user stories, process flows, functional specifications, and acceptance criteria for Salesforce solutions.

Responsibility #3 Collaborate with Salesforce Administrators, Developers, Architects, and QA teams throughout the software development lifecycle.

Responsibility #4 Support system enhancements, integrations, workflow automation, data management initiatives, and release planning activities.

Responsibility #5 Facilitate user acceptance testing (UAT), stakeholder communications, training efforts, and post-implementation support.

Must-Have Qualifications Requirement #1 5+ years of experience as a Business Systems Analyst, Business Analyst, or Functional Consultant supporting Salesforce platforms.

Requirement #2 Strong experience gathering and documenting business requirements, user stories, process maps, and functional specifications.

Requirement #3 Hands-on knowledge of Salesforce Sales Cloud and Service Cloud capabilities and best practices.

Requirement #4 Experience working within Agile delivery environments and collaborating with cross-functional technical teams.

Requirement #5 Strong stakeholder management, communication, problem-solving, and facilitation skills.





Nice-to-Have Qualifications Preferred Skill #1 Experience supporting Salesforce integrations with ERP, CRM, or third-party enterprise applications.

Preferred Skill #2 Knowledge of Salesforce Lightning Experience, Flow Automation, and reporting/dashboard development.

Preferred Skill #3 Experience in healthcare, life sciences, pharmaceutical, or highly regulated industries.

Required Experience 5+ years of relevant Salesforce Business Systems Analyst experience Experience supporting enterprise-scale Salesforce implementations and enhancements Hands-on experience with Salesforce Sales Cloud, Service Cloud, and Agile project delivery methodologies Education & Certifications Bachelor's degree in Business, Information Technology, Computer Science, or equivalent professional experience Salesforce certifications such as Salesforce Administrator, Business Analyst, Advanced Administrator, or Salesforce AI Associate are considered an asset Application Process If interested, please apply directly or contact the Everforth recruitment team for additional information. *Source context: Derived from the open Salesforce job record for Hema Salesforce BSA under the PM/BA practice area supporting McKesson Corporation.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe.

When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning.

We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly

Rateds Best of Staffing® in Talent Satisfaction in the United States and Outstanding Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview: In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

📌 Salesforce BSA (Mississauga)
🏢 Apex Systems
📍 Mississauga