Overview
Languages

English

Education

Secondary (high) school graduation certificate

or equivalent experience

Experience
1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Private sector

General office

Responsibilities
Tasks

Greet people and direct them to contacts or service areas

Provide basic information to clients and the public

Obtain and process information required to provide customer service

Operate switchboard or telephone system

Order office supplies

Record and relay information

Schedule and confirm appointments

Send invoices

Maintain work records and logs

Receive and issue payments

Perform clerical duties, such as filing and sorting and distributing mail

Answer telephone and relay telephone calls and messages

Calculate billing charges

Monitor mobile radio or telephone

Provide directory assistance

Relay service to persons with disabilities

Perform data entry

Provide customer service

Perform basic bookkeeping tasks





Experience and specialization
Computer and technology knowledge

Word processing software

MS Office

Social Media

Presentation software

Electronic mail

Spreadsheet

MS Excel

MS Outlook

MS Windows

Additional information
Security and safety

Basic security clearance

Criminal record check

Work conditions and physical capabilities

Ability to work independently

Fast-paced environment

Work under pressure

Tight deadlines

Repetitive tasks

Attention to detail

Sitting

Combination of sitting, standing, walking

Personal suitability

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Team player

Ability to multitask

Time management

Maturity

Benefits
Other perks

Free parking available

Learning/training paid by employer

On-site amenities

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📌 office reception clerk (Ontario)
🏢 Liberty Tax
📍 Ontario