/Job Description/g Our Hosts create a positive guest experience from the moment guests walk through the door.

They keep the restaurant running smoothly and efficiently by managing guest flow, maximizing seating capacity and communicating with the entire team.

They share their passion for food, beverage and hospitality with every guest, and leave a lasting impression through their professionalism and attention to detail.

The day to day: Welcome and seat guests in a warm, professional and engaging manner Manage reservations, walk-ins and waitlists using Open

Table Answer phone calls and assist guests with reservations and inquiries Monitor table rotation and coordinate seating plans with managers, service staff and the kitchen team to optimize guest flow Communicate clearly with the front-of-house team throughout service Provide accurate wait times and keep waiting guests informed Answer guest questions and assist with special requests and accommodations Support service recovery when needed, involving a manager as appropriate Keep the host stand, entrance and guest welcome areas clean,



organized and presentation-ready Make sure menus are clean, up to date and well stocked Manage the coat check Thank guests and bid them farewell as they leave Assist with bussing tables and running food and beverages as needed Other duties as assigned Qualifications Previous experience as a host, or in hospitality or customer service, is an asset Excellent communication and interpersonal skills Strong organizational skills and attention to detail Able to multitask and stay calm under pressure in a fast-paced environment Proactive, team-oriented and positive attitude Skilled appearance and a warm, welcoming presence A passion for hospitality and creating exceptional guest experiences Experience with Open

Table or other reservation and table management systems is an asset Valid Smart Serve Certification required Available to work flexible shifts, including evenings, weekends and holidays Legally eligible to work in Canada

📌 Host - Aera (Toronto)
🏢 Oliver & Bonacini Restaurants
📍 Toronto