Elevate your career at Hypertec as a Call Center Hardware Support Agent in Montreal. Provide troubleshooting support for hardware issues and enhance customer satisfaction every day.Hypertec is on the lookout for a proactive Call Center Hardware Support Agent to strengthen our team. This role focuses on diagnosing hardware problems reported by clients and offers timely support. You will also coordinate with field engineers during onsite visits and ensure that service requests are managed efficiently.Key Responsibilities:Diagnose and troubleshoot hardware and firmware issuesProvide timely support and escalate unresolved issuesAct as point of contact for server and desktop supportLog service details accurately in the CRM systemCoordinate with field engineers for onsite supportRequirements:High School or Technical Diploma required6 months experience with PC and server hardwareBasic skills in Microsoft OfficeStrong interpersonal skills for client interactionFlexibility to work on different shiftsBring your technical expertise and customer focus to Hypertec in Montreal.

📌 Support Agent In Montreal Call Center
🏢 Hypertec Group
📍 Montreal