Company DescriptionJoin the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFairmont Banff Springs is seeking a professional and guest-focused individual to join our Adventure & Experiences team as a Guest Experience Driver. This unique role offers the opportunity to showcase one of the world’s most iconic destinations while delivering a truly elevated guest experience. Combining storytelling, hospitality, and the outdoors, you will create memorable moments for guests in the heart of Banff National Park while delivering curated scenic transportation experiences to Moraine Lake, Lake Louise and others. As part of a driven and highly engaged team, you will ensure a seamless, high-end journey by welcoming guests, coordinating logistics, and providing engaging interpretation, all while upholding the highest standards of safety, service, and guest engagement. We are seeking someone who aligns with our culture and is deeply committed to delivering exceptional guest experiences at every touchpoint.Starting Rate:$27.00 per hour.Job Duties Include:Warmly welcome guests onboard the luxury shuttle and set a professional, friendly toneVerify attendance by checking guests in against the reservation list and ensuring accuracyCommunicate key information about schedules, safety, and the overall experience during transitAct as the primary point of contact for guests while on the shuttleAssist with guest inquiries, special requests, and comfort throughout the rideCoordinate with operations staff to ensure smooth departures, arrivals, and guest flowMaintain a polished, calm, and attentive presence that reflects a premium experienceDeliver engaging, real-time interpretation,



including accurate insights on Banff National Park, wildlife safety, geography, and local historyManage guest timing at each destination to ensure smooth departures and adherence to scheduleAssist guests with loading and unloading personal belongings as neededCommunicate guest numbers, timing, and operational updates with the Adventure & Experiences leadership teamCarry out all other tasks as assigned by the Adventure & Experiences Manager or Executive TeamQualificationsYour Skills & Qualifications:Valid Class 5 driver’s license in positive standing, with a willingness to obtain a Class 4 license prior to the start date of employment.CurrentStandard First Aid with CPR C or higherrequiredStrong knowledge of Banff National Park and surrounding attractions preferredStrong communication and interpersonal skillsFluency in English and at least one additional language as an asset (depending on guest needs)Previous experience in hospitality, tourism, or guest services preferredAbility to manage guest lists and stay organized in a fast-paced environmentProfessional demeanor with a strong focus on customer serviceComfortable speaking in front of groups and providing clear instructionsPrevious passenger transportation or hospitality driving experience considered an assetExcellent organizational and problem-solving skills with the ability to adapt to changing conditionsProfessional, calm, and confident communication style when interacting with guests and colleaguesPositive, outgoing,



and professional attitude with a passion for Banff National Park and the Town of BanffAbility to work split shifts including morning and afternoon scenic departuresComfortable working outdoors in mountain weather conditionsComfortable using digital tools and technology to manage guest lists and real-time updatesPhysically capable of lifting up to50lbsand standing for extended periodsAdditional InformationJob Perks & Benefits:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Aff... for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & WhistlerDiscounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf CoursesVisa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]#J-18808-Ljbffr

📌 Guest Experience Driver - Spring 2027 - $27 An Hour (Winnipeg)
🏢 FAIRMONT
📍 Winnipeg