Job Overview

We are seeking a highly organized and personable Office Manager/Treatment Coordinator to oversee daily administrative operations within our dental practice. This role combines management responsibilities with patient coordination, ensuring a smooth and efficient workflow.

If you thrive in fast-paced, high-energy environments and want to collaborate, lead, and make a real impact, this opportunity is built for you

What You’ll Do
You’ll be the operational and cultural leader of the clinic, responsible for both performance and team success:

- Build and optimize clinic systems, workflows, and internal processes
- Recruit, train, and develop a high-performing team
- Manage scheduling, payroll, and day-to-day HR functions
- Oversee billing, insurance processes, and financial accuracy
- Create and manage clinic budgets and performance metrics
- Lead by example to deliver an exceptional patient experience
- Drive local marketing and community engagement initiatives
- Train and support team members on systems and software (including Recall Max)
- Foster a positive, accountable, and high-energy team culture

What You Bring

We’re looking for a true leader, not just a manager:





- 2+ years of dental clinic management experience
- 2+ years of leadership experience (coaching and developing teams)
- Strong knowledge of dental billing and insurance systems
- High energy, accountability, and a growth mindset
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Comfort working in a fast-paced, evolving environment
- Flexibility to support a 7-day, extended-hours operation

This role is integral to maintaining an efficient practice that prioritizes patient care while supporting the clinical team. Candidates should demonstrate professionalism, adaptability, and a commitment to excellence in healthcare administration.

Pay: From $70,000.00 per year

Advantages:

- Company events
- Dental care
- On-site parking

Application question(s):

- Are you proficient with Dentrix and Recallmax softwares?
- are you proficient in treatment coordination of implant and orthodontic treatments?
- Are you skilled in HR of dental office team?

Experience:

- dental office manager: 2 years (required)

Work Location: In person

📌 Dental office manager/treatment coordinator (Ancaster)
🏢 Apple dental centre
📍 Ancaster