Company Overview

SYMY Immigration Consultants and Recruitment is a dedicated team of professionals committed to connecting employers with qualified talent and supporting candidates throughout their recruitment journey.

Job Overview

Are you a natural leader who thrives in a fast-paced setting? We're seeking an energetic Shift Leader at McDonald's located in Owen Sound, Ontario, to oversee daily restaurant operations and ensure a smooth, efficient, and welcoming guest experience.

Responsibilities

- Coordinate People, Equipment, and Product to deliver outstanding Quality, Service, and Cleanliness and drive sales
- Lead and energize your team by setting and rewarding shift targets
- Complete pre-shift checklists and monitor guest flow, making adjustments as needed
- Handle guest concerns through the guest recovery process, escalating serious issues to the GM
- Ensure food safety, security, and cleanliness standards are met at all times
- Support Department/General Managers through regular communication and coaching
- Coach and develop crew with on-floor feedback
- Ensure proper staffing, labour law compliance,



and uniform/appearance standards
- Execute sales and marketing promotions effectively

Qualifications

- McDonald's experience preferred; any QSR/restaurant experience relevant
- Strong communication and teamwork skills
- Comfortable in a fast-paced environment with a passion for guest experience
- Note: this is a 100% on-floor, hands-on working position
- Must complete (or be working toward) required leadership, food safety, and first aid certifications through McDonald's training program

Pay: $20.05 per hour

Ability to commute/relocate:

- Owen Sound, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please state your current status of working in Canada? Canadian Citizen / Permanent Resident / Work Visa Holder
- How many years of experience do you have of working at restaurant or food service industry?

Location:

- Owen Sound, ON (preferred)

Work Location: In person

📌 Shift Leader at McDonald's Owen Sound, ON
🏢 SYMY Immigration Consultants and Recruitment
📍 Owen Sound