1. Leadership & Operations

- Lead day-to-day Maintenance operations, including planning, scheduling, and ensuring seamless 24/7 coverage.
- Participate in leadership meetings, providing clear updates and operational direction.
- Foster a culture of accountability, teamwork, and continuous improvement within the department

2. Building Systems & Maintenance

- Oversee all building systems (HVAC, electrical, plumbing, boilers, elevators, and life safety), ensuring optimal performance and compliance.
- Maintain interior and exterior property standards, supporting guest, resident, and tenant comfort.
- Investigate and resolve system issues across hotel, residential, and commercial areas.

3. Preventive Maintenance & Asset Management

- Develop and manage preventive maintenance programs to minimize downtime and extend asset life.
- Oversee the Perfect Room Program to ensure consistency with brand and operational standards.
- Manage inventory of parts, tools, and supplies, ensuring availability and cost-effective control.

4. Compliance, Safety & Risk Management

- Ensure all life safety systems and building operations comply with applicable codes and regulations.
- Lead emergency response efforts and proactively address safety risks across the property.
- Maintain compliance with OHSA, WHMIS, and all relevant health and safety legislation.

5. Projects, Vendors & Financial Oversight

- Manage capital and special projects, including timelines, budgets, and execution.
- Oversee vendor relationships, procurement processes, and contractor performance.
- Support cost control initiatives while maintaining operational and brand standards.

6. Guest & Service Excellence

- Ensure timely response to guest and team member maintenance requests.
- Deliver service in a professional, courteous, and efficient manner aligned with luxury standards.
- Support overall guest experience by maintaining a high-quality physical setting.

7. Reporting & Administration





- Prepare and submit monthly maintenance and operational reports.
- Maintain accurate logs of maintenance activities and ensure smooth communication between shifts.
- Monitor performance metrics and identify opportunities for improvement.

8. Training & Development

- Train, coach, and mentor engineering team members.
- Encourage ongoing professional development and technical training.
- Ensure team members are knowledgeable in safety procedures and operational standards.

Salary range: $75,000 to $95,000

Requirements:

- Post-secondary education in building operations or a combination of education and/or experience.
- Considerable experience in all aspects of building operations and maintenance, including the operation of HVAC and environmental control systems.
- Considerable experience supervising in the field of building maintenance.
- Advanced knowledge in managing preventive maintenance programs.
- Fundamental knowledge of relevant legislation in the area of the Occupational Health & Safety Act, WHMIS, etc.
- General knowledge in project management.
- General knowledge of quality improvement and risk management principles and processes.
- Proficient in the use of various computer applications, including Microsoft Office Suite (i.e., Word, Excel, and PowerPoint).
- Ability to communicate effectively both verbally and in writing at a management level.
- Ability to maintain a flexible schedule to meet the business needs of a 24/7 environment, including weekends, evenings, and holidays.
- Legally entitled to work in Canada.

Our people are what make us different. At The Hazelton Hotel, we are committed to workplace diversity and inclusion within our organization; therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process.

#hazeltonhotel

Benefits:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Work Location: In person

📌 Hotel Maintenance Manager (Toronto)
🏢 The Hazelton Hotel
📍 Toronto