Job Overview
We are seeking a knowledgeable and customer-focused Parts Advisor to join our team. The ideal candidate will have a passion for the automotive industry and possess the skills necessary to provide exceptional service to our customers. As a Parts Advisor, you will play a crucial role in assisting customers with their parts needs, ensuring accurate order fulfillment, and maintaining a well-organized inventory.

Duties

- Assist customers in identifying and locating the correct automotive parts for their vehicles.
- Process orders efficiently using the Point of Sale (POS) system.
- Maintain accurate inventory records and ensure proper stock levels are met.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborate with service technicians to ensure timely parts availability for repairs.
- Handle cash transactions and maintain accurate cash handling procedures.
- Utilize Microsoft Excel for tracking inventory and sales data.
- Communicate effectively with customers, demonstrating strong phone etiquette.
- Engage in sales activities,



including upselling and promoting parts specials.
- Support marketing initiatives to enhance customer awareness of available products.

Skills

- Previous dealership experience is highly desirable.
- Proficiency in POS systems and retail sales processes.
- Familiarity with Reynolds & Reynolds is beneficial.
- Strong background in automotive repair is preferred.
- Excellent organizational skills to manage inventory effectively.
- Solid math skills for accurate order processing and cash handling.
- Exceptional communication skills, both verbal and written, to interact with customers professionally.
- Negotiation skills to assist in closing sales effectively.
- Join our team as a Parts Advisor and contribute to providing outstanding service while growing your career in the automotive industry.

Job Type: Full time

Pay: $42,000.00 per year

Benefits:

- On-site parking
- Paid time off

Work Location: In person

📌 Parts Advisor (Orillia)
🏢 Sunrise Toyota
📍 Orillia