Contractor Recruitment & Onboarding Specialist

Starting salary: Base Salary, plus performance-based incentives.

About Nexhome

Nexhome is a growing Canadian home solutions company providing heating, cooling, heat pumps, water treatment, electrical upgrades and other home services.

As we expand into recent markets, we are building a reliable network of independent contractors and skilled trades professionals who can deliver high-quality installations and service to our customers.

We're looking for a confident, tech-savvy and relationship-driven professional to help build, develop and manage this network across multiple markets.

The Opportunity

This is more than an onboarding or administrative position. You'll play a direct role in expanding Nexhome's contractor network by identifying qualified subcontractors, establishing strong business relationships, managing the recruitment pipeline and ensuring contractors are ready to take on jobs.

You'll work closely with our operations and installation teams while using Nexhome's internal CRM and technology platform to manage contractor information, onboarding, availability and activation.

We're looking for someone who can build solid long-term relationships, understand the trades, master our systems and take ownership of results.

Key Responsibilities

Contractor Recruitment & Network Development

- Proactively source and recruit sub-contractors like Licensed HVAC Technicians, Electricians, Plumbers etc.. across multiple Canadian markets through various websites.
- Conduct outbound calls and follow up with prospective sub-contractors and small business owners.
- Identify qualified sub-contractors in underserved territories where additional installation capacity is needed.
- Explain Nexhome's business model, contractor requirements and partnership opportunities.
- Build and maintain strong, professional relationships with new and existing sub-contractors.
- Assess contractor capabilities, service areas, availability and suitability for Nexhome jobs.

Contractor Onboarding & Activation

- Manage the entire onboarding process, from initial contact through qualification, documentation, approval and activation.
- Collect and verify required business information, licences, certifications, insurance and agreements.
- Follow up consistently to ensure contractors progress through the onboarding pipeline without unnecessary delays.




- Coordinate with operations to ensure contractors are ready before receiving their first job.
- Maintain an organized pipeline and resolve routine onboarding issues promptly.

CRM & Technology Management

- Become proficient in Nexhome's internal CRM portal and contractor management systems.
- Maintain accurate, complete and up-to-date contractor profiles, documentation, service areas and availability.
- Track contractor progress through each onboarding stage and maintain clear records of outstanding requirements.
- Use technology confidently to manage multiple contractors, monitor performance indicators and identify process gaps.

Technical & Operational Coordination

- Develop a practical understanding of HVAC, heat pumps, gas, electrical, plumbing, water treatment and related home services.
- Understand the differences between trades, contractor qualifications and the types of work each contractor is equipped to perform.
- Coordinate with installation and operations teams to match contractor capabilities with job requirements.
- Recognize when a technical or compliance question requires input from a qualified professional.

What We're Looking For

- Articulate and confident: Communicates clearly and professionally with contractors, business owners and internal teams.
- Relationship-driven: Builds trust, maintains strong professional connections and represents Nexhome well.
- Assertive and persistent: Comfortable making outbound calls, initiating conversations, negotiating expectations and following up until tasks are completed.
- Highly tech-savvy: Comfortable navigating CRM platforms, online portals, spreadsheets and multiple digital systems.
- Technically curious: Able to learn trade terminology, understand contractor capabilities and develop practical industry knowledge.
- Organized and accountable: Manages multiple priorities, maintains accurate records and takes responsibility for results.
- Proactive and resourceful: Identifies gaps,



solves routine problems and moves work forward without constant supervision.
- Business-minded: Understands that the objective is to build a reliable, responsive contractor network—not simply collect names or complete paperwork.

Experience That Would Be an Asset

- Contractor recruitment or subcontractor network development.
- HVAC, plumbing, electrical, construction or other skilled trades.
- Vendor management, staffing, dispatch or field service operations.
- CRM administration, contractor portals or operations software.
- Business development, account management or B2B sales.

Direct industry experience is an advantage, but we are open to candidates with strong communication skills, technical aptitude and a proven ability to learn quickly.

How Success Will Be Measured

Performance will be evaluated against meaningful business outcomes, including:

- Number of qualified contractors recruited every week.
- Successful completion of onboarding and activation.
- Time from initial contact to activation.
- Contractor coverage in priority markets.
- Contractor responsiveness, reliability and retention.
- Accuracy of CRM records and completion of required documentation.

The focus is on building a network of qualified contractors who can reliably complete Nexhome jobs and represent our company professionally.

Compensation & Benefits

- Full-time, permanent position.
- Performance-based bonuses tied to contractor recruitment, onboarding and activation.
- Training and support from the operations team.
- Opportunities for career advancement as Nexhome expands.

Career Growth

This position offers the opportunity to grow into roles such as Senior Contractor Network Specialist, Contractor Network Manager or Contractor Relations Director as the business expands.

Who Should Apply?

If you're confident speaking with Tradespeople & small business owners, comfortable with technology, interested in the skilled trades and motivated by building relationships and delivering measurable results, we'd like to hear from you.

Please submit your resume along with a brief introduction highlighting your communication skills, technology experience and suitability for contractor recruitment and network development.

Pay: $45,000.00-$55,000.00 per year

Benefits:

- Casual dress
- Company events
- On-site parking
- Profit sharing

Work Location: In person

📌 Contractor Recruitment & Onboarding Specialist (Mississauga)
🏢 Nexhome
📍 Mississauga