Job description

Our clinic is an owner-operated family-based practice in Mississauga that prides ourselves in providing excellent customer service and are excited to work with someone who holds similar values. We are looking for the right staff member to grow with us.

Our practice is looking for a detail-oriented, Dental Administrator to join our team on a Full time/Part-Time basis. Including Saturdays.

The Dental Administrator will play a key role in executing the day-to-day administration and coordination of the dental office.

The person we are looking for loves being behind the scenes to organize, implement systems and structure to ensure the practice runs efficiently.

Who are we looking for?

- Individual with 1 year of dental experience
- Act as the first point of contact to patients, particularly through welcoming and hosting in-person, over the telephone, and through email, with a view to deliver outstanding customer/patient service
- Schedule patient appointments efficiently; optimize the time and schedules of the dental professional team by minimizing gaps between appointments
- Manage the daily appointment schedule including patient check-in, updating dental providers on patient status (ie. on-time/early/late),



reviewing timeliness of appointment completion, and reporting service delays to Office Manager
- Contribute to a warm and welcoming atmosphere for patients and families that exceeds expectations and leaves a lasting impression
- Build patient rapport through ongoing dialogue and resolving any escalated patient issues promptly
- Input patient information (including insurance information) with high degree of confidentially, into the practice management software (ABELDent)
- Manage patient finances: estimating and collecting patient portions due at the time of service
- Manage the day-to-day finances by reviewing and processing accounts payable and receivable

Qualifications and skills:

- Must be fluent in English
- Must have organization, communication, and computer skills
- ABELDent experience is an asset

We offer
· Competitive salary
· Work with a supportive, passionate team
· Career progression opportunity

Pay: $18.00-$22.00 per hour

Advantages:

- Dental care
- Extended health care
- Life insurance
- In office parking
- Vision care

Work Location: In person

📌 Front Desk Dental Receptionist (East Credit)
🏢 Heritage House Dental
📍 East Credit