Overview

We are seeking a professional Front Desk Receptionist to join our Chiropractic Clinic. This role is essential in providing great customer service, managing administrative tasks, and ensuring smooth daily operations at our office. The candidate should be computer literate, have friendly customer service skills, is comfortable working face to face with the public, has good telephone skills, is comfortable with small children and has a clear criminal record check.

Experience in the JANE App system or in medical office settings is a plus, but not required. This position offers an excellent opportunity to work in a friendly, warm, inclusive environment in beautiful Victoria B.C.

Responsibilities

- Greet visitors and clients warmly, providing excellent customer service at all times
- Manage phone calls, return voicemails/emails and direct inquiries appropriately
- Schedule appointments in person, on the phone and online
- Perform data entry with accuracy when updating client records and relaying medical information to patients




- Handle administrative tasks such as photocopying, checking to see if supplies are low and organizing paperwork
- Maintain a professional front desk setting, ensuring cleanliness and organization
- Proofread documents for accuracy before distribution
- Minor cleaning duties
- Provide general support to the doctors as needed, including clerical assistance and schedule organization
- Taking payments, emailing or printing receipts and statements

Experience

- Prior office experience preferred, especially receptionist experience or medical office experience
- Computer skills including data entry, making documents, email correspondence
- Experience using the appointment scheduling system JANE would be an asset
- Excellent phone etiquette with the ability to handle customer inquiries professionally

Pay: From $25.00 per hour

Expected hours: 26.0 – 34.0 per week

Benefits:

- Flexible schedule

Work Location: In person

📌 Front Desk Receptionist (Victoria)
🏢 Roots and Rebalance Chiropractic
📍 Victoria