Toromont Cat is Looking for Field Service Advisors and Supervisors in Thunder Bay, ON!

Earn $59,000 - $98,000/Year Depending on Position and Experience

Benefits:

- Health and dental care
- Short-term and long-term disability options
- Opportunity to grow and move across Canada
- All uniforms provided
- Tool purchase program
- Comprehensive training and continuing education
- Flexible work schedules
- Safety trainings
- Health and wellness programs

What You'll Do:

As a field service advisor with Toromont Cat, you will coordinate daily service operations, technician schedules, and parts sourcing to keep equipment repair workflows running smoothly. As the primary point of contact, you'll deliver explicit updates to clients while ensuring jobs are completed safely, efficiently, and on schedule.

As a field service supervisor with Toromont Cat, you will lead and coach the field service team while modeling strict health, safety, and operational standards. You will also serve as the main point of contact for customers, handling quotes, work orders, invoicing,



and repair follow-ups to ensure high satisfaction and efficient field operations.

Requirements:

- Field Service Advisor:At least 5 years of experience in service operations
- Field Service Supervisor:At least 5 years of experience in a service leader position

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!

📌 Field Service Advisor (Pass Lake)
🏢 Toromont CAT
📍 Pass Lake