Alaia Physiotherapy is a healthcare clinic close to Olympic Village, Vancouver looking for a reliable, detail-oriented person to handle our direct billing and clinic inbox.
This is a part time, mostly remote position with a regular schedule and full training provided.
Schedule & pay
- About 11 hours per week
- 2 hours each weekday morning, Monday to Friday, working remotely
- One 4-hour in-person shift at the clinic every second week (this replaces the remote hours that day). This shift would involve some light cleaning/restocking as well as following up on accounts receivables and assisting with inventory and ordering. The in-person shift would be possible on either Monday/Wednesday/Thursday mornings from 7am-11am, or Saturday afternoons from 1-5pm.
- $24/hour, paid every two weeks, plus 4% vacation pay
What you’ll do
- Submit direct billing to extended health insurers for the previous day’s appointments
- Check the clinic email inbox each morning and respond to client and insurer inquiries
- Follow up on rejected or pending claims
- Flag issues that need the clinician’s attention
- During in-person shifts: inventory (once monthly), assisting with cleaning (refilling cleaners in clinic, vacuuming, wiping of doors/counters).
What we’re looking for
- Strong written and verbal communication skills
- Excellent English and accurate, efficient typing
- Ability to write clear, professional emails
- Strong organizational skills and attention to detail
- Reliability and the ability to work independently on a daily schedule
- Comfort handling confidential client information
- Able to commute to the clinic near Olympic Village every second week
- A reliable computer and internet connection for remote work
Nice to have
- Experience with the Jane booking system and prior experience with direct billing to insurance providers would be a strong asset but this system is easy to learn so we are mostly looking for an organized, smart individual who would like a part-time job.
No MOA certificate or previous admin experience required. We’ll fully train the right person.
*This job would be a good fit for a university student, stay-at-home mom, or someone who currently works from home and is looking for an additional job to supplement the one they have.
Start date: October 28th
Please send resume and a short note about yourself and why you feel you would be a good fit.
We look forward to welcoming a team member who can help us offer compassionate Physiotherapy services by ensuring seamless administrative operations that support exceptional client care!
Pay: From $24.00 per hour
Expected hours: No less than 11.0 per week
Benefits:
- On-site parking
Education:
- Secondary School (preferred)
Location:
- Vancouver, BC (preferred)
Work Location: Hybrid remote in Vancouver, BC
📌 Billing & Admin Office Assistant (Part-Time, Hybrid) for Physiotherapy Clinic (Vancouver)
🏢 Alaia Physiotherapy Sports and Wellness
📍 Vancouver
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