Training Specialist - Senior:
On behalf of our Government Services client, Procom is searching for a Training Specialist - Senior for a 12-month role. This position is onsite 5 days a week at our client’s Toronto, Ontario office.

Training Specialist - Senior - Job Description:
This role involves working on a critical project concerning training programs for Justice Video Network technologies. The Training Specialist will coordinate and lead the development, delivery, and evaluation of training programs and materials, including e-learning modules and user manuals.

Training Specialist - Senior - Responsibilities:

- Coordinate and provide leadership for the planning, design, development, delivery, evaluation, and support of training programs and materials
- Deliver required in office and virtual training to JVN end-users
- Coordinate and assist with development of graphic user interface designs and user acceptance test cases
- Coordinate user acceptance testing
- Prepare and deliver reports, training, and associated communication products
- Tailor training delivery methods based on the needs of various user groups

Training Specialist - Senior - Mandatory Skills:

- Hands-on technical expertise with deep familiarity with Audio Visual and Video Conferencing hardware and platforms
- Strong writing skills for training/user manual creation with attention to detail




- Scenario-based and practical teaching style with real use cases
- Ability to translate complex technical terms into plain language
- Oral and written communication skills, interpersonal and consultative skills, facilitation skills
- Experience with software applications including word processing, spreadsheets, presentation software, web-based facilitation tools, and eLearning software
- At least 5 years of audio and videoconferencing technology experience

Training Specialist - Senior – Nice-to-Have Skills:

- Experienced with Adobe Captivate
- Familiar with AODA requirements for both interactive e-learning and written manuals
- Knowledge of adult education principles/practices
- Experience in tailoring training delivery methods based on the needs of various user groups
- Public sector experience

Training Specialist - Senior – Assignment Length:
This is a 12-month contract with the potential for extension.

Training Specialist - Senior - Start Date:
ASAP.

Training Specialist - Senior - Assignment Location:
Toronto, Ontario, onsite 5 days a week.

This posting is for an existing vacancy.

This employer uses both human and technology-assisted tools to support candidate screening and assessment. Final hiring decisions are made by people.

📌 Training Specialist - Senior (Toronto)
🏢 Procom
📍 Toronto