Title: Community Liaison & Shuttle Attendant (Holidays and Weekends only)

Reports to: Mountain Operations and Guest Experience

SUMMARY OF RESPONSIBILITIES:

The Community Liaison & Shuttle Attendant is responsible for managing and organizing the shuttle patrons and shuttle stop area during high volume periods at both the Parkgate and Mt Seymour shuttle stops. The core responsibility is to answer guest questions, keep shuttle stops tidy, organize shuttle lines, prioritize where necessary, scan tickets at Mt Seymour to ensure nobody boards the bus without a valid ticket, and enforce parking rules at Parkgate Community Centre/library, Mt Seymour and surrounding areas.

THIS POSITION IS RIGHT FOR YOU IF:

- You are outgoing and friendly with a pleasant and professional demeanor
- You have well-developed interpersonal skills with the ability to communicate effectively and openly with guests, co-workers, and supervisors
- You are comfortable working outdoors in all weather conditions and standing for extended periods
- You have the ability to work effectively with little supervision
- You have strong problem-solving and decision-making skills, and can stay assertive while remaining friendly under pressure
- You hold a valid driver’s license with a clean driving record and are willing to provide a driver’s abstract

JOB RESPONSIBILITIES:

- To uphold Mt Seymour’s mission: “Being in the mountains is incredible. We exist to create wow experiences in a mountain environment for all skillsets and abilities.”
- To comply with all Mt Seymour policies and procedures as set out in the Employee Handbook
- To provide exceptional customer service and resolve guest concerns quickly and efficiently
- To provide guests with up-to-date shuttle information, including the next bus, schedule, and cost (if applicable)
- To answer any guest questions related to the status of operations, conditions, daily activities, special events, Mt Seymour facilities, products, and other facilities near the shuttle stop




- To scan and check shuttle tickets at the Mt Seymour stop, ensuring no guest boards the bus without a valid ticket or pass
- To watch for signs of fraudulent ticket use and educate guests on purchasing through our website and not sharing tickets/passes
- To organize and manage shuttle lineups at both the Parkgate and Mt Seymour stops, establishing boarding order and priority where necessary, and assist with offload/upload
- To enforce the parking rules at Parkgate Community Centre/library, Mt Seymour and surrounding areas and provide alternate locations
- To keep the shuttle stop areas clean, tidy, and free of hazards
- To set up/tear down and properly store line equipment and other related supplies
- To maintain radio/phone contact with base for up-to-date shuttle information
- To travel between the Parkgate and Mt Seymour shuttle stops as scheduled using a company vehicle
- To work independently and use your time effectively during and between shuttle arrivals
- To keep your supervisor informed of any guest issues or inquiries, and report any mistakes, technical errors, or safety concerns as soon as possible
- To be a supportive team member with respect for your fellow colleagues, Supervisors, and Managers, including those of other departments

TERMS OF EMPLOYMENT:

- Part time, seasonal position, December 19 through to March
- Must be available December 19, 2026-January 3, 2027
- Must be available weekends throughout January to March
- Full time hours may be available for the right candidates, with weekday work scheduled in another department
- Hourly wage – $20/hour
- Complimentary season pass and shuttle bus pass
- Range of industry discounts and perks
- Comprehensive training and a friendly, supportive work environment

Application Process

If working at Mt Seymour sounds like a good fit for you, please send your resume and cover letter to [email protected] indicating the position you are applying for

Mt Seymour is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

📌 Community Liaison & Shuttle Attendant | Holidays and Weekends only (North Vancouver)
🏢 Mount Seymour Resorts
📍 North Vancouver