Responsibilities:

- Event Management & Related Administration
- Meeting centre booking requests
- High level guest experience from greeting to departure
- Liasing with vendors (catering etc)
- Host calls and event space walkthroughs with event organizers and external clients
- Troubleshooting of onsite A/V technology
- Acting as point of contact for all events and meeting spaces
- Physical inspection, upkeep and reconfiguration of meeting rooms as required
- Additional event and meeting space responsibilities as directed by on-site manager

- Basic level customer service
- Management of a shared messaging and email system
- White glove guest experience

- Highest level guest experience from greeting to departure including check in and badging of guests
- Liaising with client, guests, VIPs and team members
- Escort of VIP guests
- Answering phones as needed

- Efficiency and solution-oriented communication
- Additional event and meeting space responsibilities as directed by in office manager

Requirements:

- Previous experience in a fast-paced professional/corporate environment
- Consistent level of professionalism
- Ability to learn new computer programs and technical equipment troubleshooting
- Proficiency with Microsoft Office Suite




- Ability to lift and move up to 50 lbs when necessary
- Fluency in English
- Ability to be seated or in motion for extended periods of time
- Previous experience with event planning or event support is preferred
- Ability to handle stressful situations and tight schedules
- Dependable (able to commit to work schedule and follow through)
- Previous experience with executive level interaction is preferred
- Ability to work alone and with a team

Qualifications:

- High school diploma or equivalent.
- Proficiency in reading, writing, and speaking English.
- Ability to work at a computer for extended periods.
- Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties.
- Close vision and ability to focus are necessary for performing tasks accurately.
- Experience with data entry is desirable.
- Ability to engage in repetitive motion activities like twisting, bending, and climbing.
- Previous experience with data entry is advantageous.

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

- RRSP match

Education:

- Secondary School (preferred)

Experience:

- Lobby Ambassador: 1 year (preferred)

Work Location: In person

📌 Experienced Lobby Ambassador (Old Toronto)
🏢 XBP Global
📍 Old Toronto