Job Summary

We are seeking a dynamic and detail-oriented Accounting/Route Administrator to join our team! In this vital role, you will manage financial transactions, oversee route-related accounting activities, and ensure the accuracy of our financial records. Your proactive approach will support smooth operations, enhance customer service, and contribute to the overall efficiency of our financial processes. If you thrive in a fast-paced environment and possess strong analytical skills, this opportunity is perfect for you to make a meaningful impact while advancing your career in accounting and logistics.

Duties

- Assign open service calls and inspections to the appropriate Route Technician.
- Communicate daily work assignments and scheduling updates to the route team via email and internal systems.
- Coordinate with technicians to maximize productivity and route efficiency.
- Prepare and distribute scheduled work packages and supporting documentation for technicians.
- Invoicing submissions and assist with service contract administration using our business management system.
- Provide professional telephone support and front-counter customer service.
- Maintain accurate customer, work order, and scheduling records.
- Update pricing system and prepare and distribute current price lists.
- Track and verify service department hours.
- Monitor completed work orders for accuracy and completeness.
- Assist the Route Manager and Shop Technicians with administrative and operational tasks as required.
- Perform other duties as assigned.

Experience

- Two-year diploma in Business Administration, Accounting, Office Administration, or a related discipline, or an equivalent combination of education and experience.




- Strong background in accounts receivable and accounts payable management.
- Minimum two years of administrative, scheduling, dispatch, or customer service experience.
- Excellent data entry skills combined with attention to detail and accuracy
- Exceptional organizational skills.
- Excellent written and verbal communication skills.
- Strong math skills.
- Ability to prioritize multiple tasks in a fast-paced setting.
- Ability to work independently while contributing effectively as part of a team.
- Strong proficiency with Microsoft Office, particularly Excel, Word, and Outlook.
- Experience using accounting, ERP, dispatch, or service management software is considered an asset (NetSuite experience is highly desirable).
- Previous experience in the fire protection, HVAC, mechanical, electrical, construction, or security industries is considered an asset.

Join us in a role where your expertise will drive operational excellence! We value energetic professionals who are eager to support our financial health while delivering exceptional customer service. If you're ready to contribute your skills in a collaborative environment that rewards initiative and precision, we want to hear from you!

Only candidates selected for an interview will be contacted.

We are an equal prospect employer. Accommodations are available throughout the recruitment process upon request.

Pay: $22.00-$25.00 per hour

Benefits:

- Casual dress
- Company events
- Extended health care
- Life insurance
- On-site parking
- Vision care

Experience:

- Microsoft Office: 3 years (required)
- Microsoft Excel: 4 years (required)
- SharePoint: 1 year (required)

Work Location: In person

📌 Accounting/Route Administrator (Guelph)
🏢 Recognized
📍 Guelph