Job Summary

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental and medical terminology, and experience with dental office software such as Dentrix and Epic. The Dental Receptionist will play a vital role in ensuring smooth patient flow, accurate record keeping, and a welcoming environment for all visitors.

Duties

- Greet patients warmly and assist them with check-in and check-out procedures
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient insurance information and update electronic medical records accurately
- Prepare and organize patient charts using Dentrix, Epic, or other dental software systems
- Collect payments, process billing, and handle financial transactions efficiently
- Confirm upcoming appointments and follow up with patients as needed
- Maintain a clean and organized front desk area to promote a skilled environment




- Assist with administrative tasks such as filing, data entry, and correspondence
- Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times

Requirements

- Prior experience as a dental receptionist or in a medical office setting preferred
- Proficiency with dental practice management software such as Dentrix and Epic is highly desirable
- Strong knowledge of medical terminology relevant to dentistry and healthcare
- Excellent organizational skills with attention to detail
- Ability to handle multi-line phone systems efficiently in a fast-paced environment
- Previous experience working with electronic medical records (EMRs) required
- Office experience in administrative roles is beneficial
- Exceptional communication skills, both verbal and written
- Ability to work well under pressure while maintaining professionalism and friendliness

Pay: $19.48-$32.00 per hour

Benefits:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Work Location: In person

📌 Dental Receptionist (Northwest Calgary)
🏢 Mt Pleasant Dental Care
📍 Northwest Calgary