Job Summary

The Accounts Receivable Clerk is responsible for supporting the company’s accounts receivable function, including customer invoicing, payment processing, account reconciliation, collections follow-up, and maintaining accurate customer account records.

The ideal candidate is organized, detail-oriented, comfortable following up with customers regarding outstanding balances, and able to manage multiple priorities while maintaining accuracy and professionalism.

Responsibilities :

Accounts Receivable & Billing

- Prepare and issue customer invoices accurately and on time.
- Review invoices for appropriate pricing, supporting documentation, purchase order numbers, and other billing requirements.
- Process customer payments and apply payments to the appropriate invoices and accounts.
- Maintain accurate and up-to-date customer account information.
- Process credit notes, adjustments, and account corrections as required.
- Investigate and resolve billing discrepancies and unapplied payments.

Collections & Customer Follow-Up

- Monitor accounts receivable aging and identify overdue customer accounts.
- Contact customers by email and telephone regarding outstanding invoices.
- Send account statements and payment reminders.
- Follow up consistently on past-due balances and document collection activities.
- Work with customers and internal teams to resolve invoice disputes or payment issues.
- Escalate significantly overdue or problematic accounts to management when appropriate.

Reconciliation & Reporting

- Reconcile customer accounts and investigate discrepancies.
- Assist with month-end accounts receivable reconciliation.
- Prepare aging reports and other accounts receivable reports as requested.




- Ensure payments, credits, adjustments, and invoices are recorded accurately.
- Maintain organized supporting documentation and customer correspondence.

General Accounting Support

- Respond to customer inquiries regarding invoices, statements, account balances, and payments.
- Work closely with sales, operations, customer service, and accounting teams to resolve account issues.
- Assist with filing, document management, data entry, and other accounting-related administrative duties.
- Support the accounting team with additional tasks as required.

Qualifications

- Diploma or certificate in Accounting, Business Administration, Bookkeeping, or a related field is preferred.
- 1–3 years of accounts receivable, accounting, or bookkeeping experience preferred.
- Experience with accounting or enterprise resource planning software is an asset.
- Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.
- Strong numerical and data-entry accuracy.
- Good understanding of basic accounting and accounts receivable principles.
- Strong written and verbal communication skills.
- Comfortable communicating professionally with customers regarding overdue accounts.
- Strong organizational and time-management skills.
- Ability to work independently while contributing to a team workplace.

Join our team as an Accounts Receivable Specialist and play a crucial role in maintaining our company's financial health! We value energetic professionals who are eager to contribute their expertise in a collaborative environment focused on growth, accuracy, and excellent service delivery.

Pay: $19.00-$20.00 per hour

Expected hours: 35.0 – 40.0 per week

Work Location: In person

📌 Accounts Receivable Specialist (Concord)
🏢 TRIDENT STAFFING SERVICES
📍 Concord