Job Description Position: Sales Coordinator

Location: Downtown Toronto

Job Type: Full-time

Work Location: On Site

About Us

Harrington was founded on the dream of making those out-of-reach, luxurious highrise apartments in global cities, accessible to students and young professionals! Our team crafted this dream into reality. Today, Harrington offers a unique and upscale co-living experience in the hub of major cities around the world all at less than the market rate.

Job Summary:

We are seeking a highly motivated and customer-focused leasing & sales agent to join our growing team. As a Sales Coordinator at Harrington, you will play a pivotal role in connecting with potential residents, showcasing our exceptional properties, and facilitating the leasing process. If you have a passion to sell particularly for real estate, exceptional communication skills, and a drive to provide outstanding customer service, we want to hear from you!

Overall Summary of Duties

The successful candidate will be the frontline leasing and marketing expert across all managed properties, responsible for lead generation and converting leads into bookings, enhancing our property management portfolio, and ensuring superior tenant interactions. This role demands a blend of sales acumen, marketing strategy, and operational efficiency, alongside administrative support to fortify our team's success.

Responsibilities

- Respond to prospective residents and follow up with incoming leads.
- Conduct property and room tours in a professional, engaging, and sales-focused manner.




- Convert inquiries and tours into bookings and signed agreements.
- Consistently follow up with prospects who have not yet made a decision.
- Understand residents’ needs, budgets, and preferences and recommend the most suitable available options.
- Maintain strong knowledge of current availability, pricing, promotions, amenities, and property features.
- * Provide friendly and professional customer service to current and prospective residents.
- Welcome new residents and help coordinate a smooth move-in experience.
- Monitor the property throughout the day and help ensure common areas and available rooms are clean, organized, presentable, and ready for tours or move-ins.
- Inspect rooms before showings and move-ins and report any cleaning, maintenance, furniture, or operational issues.
- Coordinate with cleaning, maintenance, management, and other team members when something needs attention.
- Identify problems proactively instead of waiting for residents or management to report them.
- Help create a positive, welcoming atmosphere within the property.
- Keep accurate records of leads, tours, follow-ups, bookings, and resident requests.




- Support the management team with general on-site operational needs when required.

Qualifications

Sales ability is the most important requirement for this position.

The ideal candidate:

- Has previous experience in sales, leasing, hospitality, customer service, real estate, or a similar client-facing role.
- Is confident approaching and speaking with new people.
- *Has solid sales and closing skills.
- *Is naturally friendly, approachable, positive, and professional.
- *Understands that great customer service starts with attitude, communication, and making people feel welcome.
- Is proactive and takes initiative without needing constant supervision.
- Has strong organizational and follow-up skills.
- Pays attention to details and notices when something in the property is not ready or up to standard.
- Is comfortable handling resident concerns professionally and calmly.
- Is reliable, punctual, and accountable.
- Is comfortable working independently on-site.
- Is comfortable using messaging apps, email, spreadsheets/CRM systems, and basic digital tools.
- Is fluent in English; additional languages are an asset.
- Has flexibility in their schedule and is available to work Saturdays.

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the establishment.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

- Flexible schedule

Work Location: In person

📌 Sales Coordinator (Toronto)
🏢 Harrington
📍 Toronto