Description

Full-Time Medical Secretary/Receptionist.

We are looking for a FULL-time Medical Secretary for our medical clinic in North Etobicoke (1770 Albion Road).

This position is ideal for someone looking for their first job in the field and those with years of experience.

We are looking for someone long-term as there is much growth ahead of us, and the potential for the right candidate to even further their career.

A successful candidate will be interacting with patients and should have the following qualities and qualifications:

- Excellent verbal/written communication skills
- Being able to provide exceptional professional customer service
- Computer skills
- Ability to multitask in an organized manner
- Medical Office Secretary certificate or equivalent is an asset
- Knowledge of EMR (Oscar) software is an asset
- A post-secondary education is an asset
- A full G driver's license is an asset

The main job duties for the Medical Secretary may include the following:

- Perform clerical work in doctor's office
- Organize all medical records and patient files
- Maintain the clinic
- Greeting patients and visitors
- Answering phones
- Scheduling appointments
- Prepare examination rooms
- Inventory management

NO prior experience is necessary; we will train the right candidate for the position.

Hours: Mondays to Fridays between 8:30 AM and 5:00 PM.

Compensation: $ 18 - 23/hour depending on the performance and experience





Please send a copy of your resume and only potential candidates will be contacted by emailed or called for a interview.

Job Type: Full time

Pay: $18.00-$23.00 per hour

Expected hours: 40.0 per week

Application question(s):

- A patient asks you for medical advice or wants you to interpret instructions in their chart. How would you respond?
- Please rewrite the following message as a professional note to a patient: “Doctor isn’t here and we don’t know when your referral will be done. Call back later.”
- This position involves repetitive administrative work, frequent interruptions, confidential information and interactions with patients who may be frustrated or in pain. Which aspect would be most challenging for you, and how would you manage it?
- Describe a specific occasion when you dealt with an upset patient or customer. What were they upset about, what did you personally say or do, and what happened afterward?
- You are working at reception when:

(1) a patient says they feel dizzy after a procedure;
(2) a physician asks for a missing consultation report;
(3) another patient is upset about the wait; and
(4) two telephone lines are ringing.

In what order would you address these issues, and why?

- Describe one administrative error you personally made. How was it discovered, how did you correct it, and what did you change afterward?

Work Location: In person

📌 Medical Secretary/Receptionist (Toronto)
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