We are looking for an experienced Service Advisor to join our team!

Are you an experienced automotive Service Advisor who knows how to take care of customers, keep a busy shop organized, and work effectively with technicians?

We’re looking for someone who takes pride in providing exceptional customer service, has strong automotive knowledge, and understands what it takes to keep a service department running smoothly.

The Opportunity

As a Service Advisor, you’ll be the primary point of contact between our customers and our technicians. You’ll help customers understand their vehicle’s maintenance and repair needs, provide accurate recommendations and estimates, and ensure the entire service experience runs smoothly from check-in to pick-up.

What You’ll Be Responsible For

- Providing friendly, professional service to every customer
- Listening to customer concerns and accurately identifying their service needs
- Recommending appropriate maintenance and repair services
- Preparing and explaining estimates and invoices
- Communicating repair recommendations clearly and confidently
- Coordinating with technicians to ensure an efficient workflow
- Keeping customers informed throughout the repair process
- Managing appointments and daily shop workflow
- Following up on declined or recommended repairs
- Building long-term relationships with customers
- Ensuring a high level of customer satisfaction
- Maintaining a professional and organized service area

What We’re Looking For

- Previous Service Advisor experience is required




- Solid automotive knowledge and understanding of vehicle maintenance and repair
- Excellent communication and customer service skills
- Confident ability to recommend necessary repairs and maintenance
- Strong organizational and time-management skills
- Ability to multitask and remain calm in a fast-paced environment
- Skilled, positive, and team-oriented attitude
- Strong attention to detail
- Ability to communicate effectively with both customers and technicians

What We Offer

- Competitive hourly wage
- Monthly bonus program
- Benefits available
- Opportunity for long-term career growth
- A professional and team-oriented work environment
- A stable position with an established automotive service business

Who Will Succeed in This Role?

The right person will be an experienced Service Advisor who genuinely enjoys working with customers and understands that great service is about more than just selling repairs.

You’re confident talking about vehicles, comfortable recommending necessary work, organized enough to keep a busy day moving, and committed to making sure customers feel informed and taken care of.

If you have the experience, automotive knowledge, and customer-service skills to make a difference, we want to hear from you.

Apply today!

Pay: $21.00-$25.00 per hour

Benefits:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Work Location: In person

📌 Experienced Service Advisor-Automotive (Elmsdale)
🏢 Nameless
📍 Elmsdale