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WHO WE ARE

GreenShieldis a proudly Canadian, national non-profit health care and insuranceorganization, driven by our mission of Better Health for All. We believe health care is aright, not a privilege, and we are committed to improving health outcomes,advancing health equity, and building a future where every Canadian can reachtheir full health and well-being potential.

Throughour unique integrated payer-provider ("payvider") model, we offerinsurance, administer benefits, and pay claims as a ‘payer’ while offeringhealth care services such as mental health, pharmacy, telemedicine, and chronicdisease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excessearnings to directly support underserved communities. Through GreenShieldCares, we positively impacted the health and well-being of over one millionCanadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additionalthree million Canadians by 2030 – across mental health, essential medicines,and chronic disease management – through scalable initiatives that delivermeaningful change in pursuit of our mission of Better Health for All.

AtGreenShield, our culture is where purpose meets passion and performance. Our teams work as one to delivermeaningful, measurable impact for the people and communities we serve.

THEROLE IN A NUTSHELL

The BusinessIntelligence Analyst enables data‑driven decision‑making by delivering high‑quality,actionable insights aligned to organizational priorities. Acting as a bridgebetween business stakeholders and technical teams, the role ensures analyticssolutions are scalable, accurate, and governed by enterprise data standards.Through proactive performance monitoring and analysis, the Analyst supportsstrategic and operational improvement across the organization.

Responsibilitiesinclude:

- Design, develop, and maintain business intelligence reports, dashboards, and metrics aligned with strategic and operational goals.
- Translate business requirements into technical specifications and partner with data and analytics teams to deliver effective BI solutions.
- Ensure data integrity, governance, and consistency by adhering to enterprise data standards and architecture.




- Monitor key performance indicators to identify trends, risks, and opportunities for continuous improvement.
- Conduct ad‑hoc and deep‑dive analyses to support leadership decision‑making and business initiatives.
- Present insights and recommendations clearly to both technical and non‑technical audiences.
- Support and enable business users through guidance on BI tools, data interpretation, and best practices.

WHO WE'RE LOOKING FOR

- Post‑secondary degree in computer science, data science, mathematics, statistics, or a related field.
- 3+ years of hands‑on experience designing and delivering BI reports, dashboards, and scorecards using tools such as Power BI, Tableau, or Looker.
- Strong technical proficiency in data querying, transformation, and modeling using SQL and related languages (e.g., DAX, Power Query, M).
- Experience developing end‑to‑end BI solutions, including ETL processes, relational databases, data warehouses, and cloud data platforms (e.g., Azure Synapse, Snowflake, BigQuery).
- Proven ability to work with large, complex datasets and translate business requirements into scalable, actionable insights while ensuring data quality and governance.
- Strong communication, storytelling, and collaboration skills, with experience engaging both technical and non‑technical stakeholders.

NICE TO HAVE

- Knowledge of scripting languages (e.g., Python, R) for advanced analytics or automation.
- Exposure to machine learning or predictive analytics concepts and their integration into BI workflows.
- Background in training or mentoring business users on BI tools and data literacy.
- Bilingual in French and English.

WHAT WE OFFER

Base Salary: CAD $59,688.00 - 91,109.00

(For Director+ positions) Base Salary: Range exempt

(For permanent positions, add and remove this sentence)
Offer positioning: Determined using relevant experience, skills, internal equity and current market data.
(if eligible - add this) Additional compensation: Eligible for a discretionary target bonus.
Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health).
Posting disclosures: This is for an existing vacancy.
Work model: Hybrid/on-site (select one)

(For other positions, add and remove this sentence)

Offer positioning: Determined using relevant experience, skills,



internal equity and current market data.

Posting disclosures: This is for an existing vacancy.

Work model: Hybrid/On-site (select one)

THE CULTURE
We believe a career should be meaningful. Not just ameans to earn a living. Our culture is one where everyone's voice is heard andvalued. Because that’s what it takesto create better health for all. We dare to challenge the status quo. And we’redriven by people who have challenged theirs. We believe that yourworkplace should empower you to be the best version of yourself. That’s why we provide aplace where you can be inspired, challenged, and rewarded.
Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.
We believe our people arecritical to our overall success. Inclusivity makes us a stronger, smarter andmore informed organization. Being intentionally inclusive of diversebackgrounds, perspectives and experiences will enhance our company culture topositively impact how we support our communities. A career at GreenShield isn’t just about personalachievements, it's about making a difference together.
Here’s to Better Health for All!

AFEW MORE DETAILS
Proficiency in English is requiredfor this position. As part of this role, you will be required to communicatewith colleagues or customers who use English as their primary language. By requiring English proficiency for thisposition, we aim to ensure that our employees can excel in their roles,collaborate, and communicate effectively, and contribute to the success of ourorganization.

GS supports diversity, equity andinclusion in our teams and communities, and we value the unique contributionsmade by all. Even if your experience doesn’t align perfectly to everyrequirement, we invite you to apply. We encourage applications fromall candidates and will accommodate needs under human rights legislationthroughout all stages of the recruitment and selection process. Please let usknow of any accommodation through [email protected]. Information received relating toaccommodation will be addressed confidentially.

Providing this information givesGS consent to use your personal information to assess your suitability forspecific positions, future opportunities or for your personnel file. Yourrésumé will be held in strict confidence and will be viewed only by theOrganization. Information may be stored outside of Canada and could be used foraggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.

📌 BUSINESS INTELLIGENCE ANALYST (HYBRID) (Toronto)
🏢 GreenShield
📍 Toronto