Mission : Competition Info : Calendar: 12 Month

Salary : SA Grade F, $32.10-$41.81/Hr

FTE: 1.0, 35 hours per week

What does this role look like? : The CBE understands the future of work is flexible. In this role, you are eligible to participate in a flexible work program that allows you to work remotely for up to three days a week. A minimum of two days must be in the office. At certain times, you maybe be required to work in the office more then 2 days per week based on operational requirements.

This position will support the ECC and HR Admin.

Position Description : This job is accountable for :

- Supporting employees by verifying information, investigating and responding to questions based on knowledge and resources available and seeking second level support when required. This also includes directing employees to utilize the resources available to them to build their own understanding of their total compensation program and employment provisions.
- Ensuring the accurate processing of employee HR data in PeopleSoft, which includes administration of salary, benefits, health spending account, pension, payroll deductions, resignations and retirements.
- Providing feedback to members of the Employee Contact Centre, Payroll Administration as well as other work units within the Human Resources team to maintain congruency, consistency and connectedness of HR administrative services.
- Building positive, productive relationships with co-workers and stakeholders and transferring knowledge and skills to others, mentoring colleagues and subordinates based on own expertise. Educating, training, and providing support to temporary employees when applicable.
- Resolving issues in a timely and efficient manner with a strong emphasis on customer service responses and system data integrity.



This job must participate collaboratively towards positive team productivity and outcomes and must ensure a strict level of confidentiality in all Human Resource matters in compliance with the Freedom of Information and protection of Privacy (FOIP) legislation and HR ethics.

What you will do :

- In accordance with business processes, ensures timely and accurate processing of HR data related transactions that support salary, advantages, pension, lay-offs, accrual banks, terminations, resignations and retirement provisions. This also includes but not limited to data related transaction driven from applicable changes/additions in collective agreement provisions, HR policy changes and corrections required from completing data integrity checks.
- Updates and maintains commitment accounting information as approved by Corporate Finance and Position Management. Liaises with various stakeholders in validating accuracy of information and problem solving.
- Adheres to procedures and processes determined by HR leadership to ensure consistency of internal processes and information disseminated to employees. Works closely with all Human Resources service units in developing and enhancing services to employees. Recommends changes to the Supervisor regarding human resources practices, procedures, collective agreements and policies that will improve service delivery to employees.



Works to support the Supervisor when issues are identified with the intent of acknowledging and implementing solutions.
- Identifies data entry errors and delays that may result in pay discrepancies. Notifies employees or previous employees regarding salary overpayments and benefit and pension under deductions. Takes preventative action under the guidance of Supervisor and through following existing processes to ensure related documentation and records are accurately maintained and processes adjustments as required to ensure payroll accuracy.
- Processes FTE / Weekly Hours of Work reductions or increases in line with Collective Agreements, Terms and Conditions of Employment for Exempt Employees. Liaises with Managers and Principals to clarify HR processes and policies to ensure all changes are compliant.
- Calculates and processes documentation of previous experience and education for teachers eligible for grid rate placement. Researches prior service information for employees and verifies past experience for former employees’ salary grid placement with other Boards.
- Verifies eligibility and processes benefits costing, Blue Cross enrolments and updates, terminations, service gratuities and retirement allowances. Confirms retirement monies payable (TD2) for retiring/terminating employees to roll monies into RRSP and prepares disbursement voucher for payment. Administers reconciliations of employee benefit enrolment data and leave bank accruals.
- Calculates benefit premiums cost sharing for retired employees. Notifies retired employees of the cost and collects the necessary documents to authorize payment of benefits. Ensures the benefit set-up is correct in the system for retired employees for accurate assessment of claim submission.
- Updates benefi

📌 HR Services Representative (Hybrid) (Calgary)
🏢 Calgary Board of Education
📍 Calgary