Overview

Responsibilities

- Assist patients with check-in and check-out procedures at the front desk, ensuring a welcoming experience
- Prepare patients for eye examinations by collecting medical histories and updating electronic medical records (EMR) systems such as Epic
- Support optometrists during eye exams by performing preliminary tests and measurements
- Educate patients on optical products, lens options, and frame selections to enhance their eyewear experience
- Manage appointment scheduling, confirmations, and follow-up communications
- Process insurance claims and verify patient insurance information accurately
- Maintain cleanliness and organization of the clinical and front desk areas
- Handle retail sales of eyewear, contact lenses, and accessories with professionalism and product knowledge
- Support pediatric patients by providing age-appropriate care and communication

Requirements :

- Previous experience in a medical office setting or optometry practice preferred




- Familiarity with electronic medical records systems such as Epic or similar platforms
- Knowledge of medical terminology related to eye care is advantageous
- Experience with retail sales or sales techniques is beneficial
- Strong patient care skills with a friendly, professional demeanor
- Excellent organizational skills and attention to detail
- Ability to work efficiently in a fast-paced setting while maintaining high-quality service
- Prior optical experience or knowledge of optical products is a plus
- Ability to communicate effectively with diverse patient populations, including pediatrics

This position provides an excellent opportunity for individuals passionate about healthcare and eye care services to grow their skills within a supportive team environment.

Pay: From $16.90 per hour

Work Location: In person

📌 Optometric Assistant (Winnipeg)
🏢 St Vital Vision Centre
📍 Winnipeg