19 Oct
|
Weidner Apartment Homes
|
Edmonton
19 Oct
Weidner Apartment Homes
Edmonton
Position Summary : Primary Responsibilities :
- Learn the essential skills required to operate a multi-family apartment community, gaining broad exposure to all aspects of residential property management by the end of the internship
- Shadow and collaborate with team members across key property roles—including customer service, leasing, marketing, and maintenance—to understand how each function contributes to the overall success of the property
- Deliver outstanding customer service by responding to resident concerns and contributing to a positive community environment through effective conflict resolution
- Conduct market research and competitive property analysis; help implement marketing and leasing strategies based on findings
- Gain an understanding of property budgeting and financial management; learn what actions are necessary to achieve monthly and quarterly financial targets
- Become familiar with routine and preventive maintenance needs, landscaping, and the impact of utilities on operational efficiency
- Understand how preventative and responsive maintenance practices positively impact the property’s bottom line, resident retention customer service ratings
- Assist with scheduling, inspecting and updating timely completion of pre-moves outs, make-readies, service requests in coordination with maintenance staff
- Participate in employee engagement efforts, team-building, training sessions and intern focused events to deepen knowledge of property management procedures
- Support the team by preparing resident communications, such as notices for maintenance, inspections, or property updates; place phone calls as needed
- Assist in reviewing monthly financial performance reports and collaborating with the onsite leaders and team to develop strategies for budget compliance, revenue optimization, and expense control
- Proactively seek opportunities for growth and development in property management and leadership
- Ensure market ready apartments, common areas and amenities meet Weidner’s standards for cleanliness and readiness daily
- Help distribute resident notices and correspondences while upholding confidentiality and protecting sensitive information
- Accompany vendors to occupied and vacant units when necessary, ensuring property communication and access
- Support the lease renewal process and contribute to resident retention efforts
- Maintain a clean, organized and skilled appearance of the leasing office at all times
- Create, store and maintain residential files, while ensuring strict confidentiality
- Collect revenues; including rents, deposits and fees
- Accept and document service requests; follow up upon completion
- Follow all company key logging and storing procedures
- Regular and effective communication with MIT Program Manager / Community Director / Area Director / Regional Director
- Promote safety and use of Personal Protective Equipment (PPE) to minimize exposure to hazards that cause workplace injury and illness
- Inspect, respond to,
and follow up with safety issues, accidents, liabilities and emergency situations immediately
Qualifications :
- Currently enrolled in or recently graduated from a 4-year accredited program
- Interest in property management career
- Ability to work in a fast-paced professional environment and be customer service oriented
- Dependable, organized and ability to make good judgments; Have excellent interpersonal communication skills
- Ability to problem-solve and bring innovative ideas to challenges; handle stress effectively
- Excellent time management skills; Able to complete tasks in a safe and efficient manner
- Ability to work in a fast-paced environment with strong motivation to learn & contribute on a daily basis
- Experienced in Microsoft products (Word, Excel, PowerPoint and Outlook)
- Follow Weidner’s Mission, Vision and Values and comply with all Weidner policies and procedures as well as all Fair Housing, local, state/province, and federal laws
- Prompt, regular attendance; wear company dress code / uniform & maintain professional appearance at all times
- Work effectively and cooperatively in a team environment and/or independently
- Ability to work outside of normal scheduled hours as needed
- Willing and able to be assigned to other Weidner properties as needed
- Working knowledge of English; detail oriented, well organized
- Must agree to a criminal background check and sign an agreement for voluntary drug testing
- Driver’s license and vehicle insurance must be valid and unexpired at all times and match the country in which associate will work
📌 Intern Office (Edmonton)
🏢 Weidner Apartment Homes
📍 Edmonton