RQ11698 - Software Developer - CRM - Senior

- Required to translate technical systems specifications intoworking, tested CRM applications. This includes developing detailed programmingspecifications, writing and/or generating code, compiling data-driven programs,maintaining, and conducting unit tests.

- Resolves and troubleshoots technical problems whicharise during the use and operation of software packages

General Skills:

- Experience in programming and analysis; specialized CRMsoftware package support at the specified experience level

- Abilityto collaborate with IT Professionals throughout the Software DevelopmentLife Cycle

- Experiencein structured methodologies for the development, design, implementationand maintenance of applications

- Experiencein design, code, test, debug and document applications

- Experiencein the use of object and/or third generation language development tools

- Experiencein one or more programming languages

- Experiencewith relational and hierarchical database technologies

- Experiencein the use of information retrieval packages using query languages

- Experiencewith one or more communications protocols

- Experiencein structured methodologies for the design, development, implementationand maintenance of applications

- Experienceeliciting and documenting information from diverse business areastakeholders and subject matter experts

- Excellentanalytical, problem-solving and decision-making skills; verbal and writtencommunication skills; interpersonal and negotiation skills

- Ateam player with a track record for meeting deadlines CRM Software

Development Skills:

- Knowledgeand experience with specific CRM software and anticipated future releaseshigh availability solution design and implementation

- Knowledgeand experience with specific CRM enterprise architecture methodologies,design standards and tools

- Experiencewith middleware and gateways

- Knowledgeand experience with programming Internet-ready applications





- Knowledgeand experience in rapid application development (RAD) methodologies

- Knowledgeand understanding of Information Management principles, concepts, policiesand practices

- Experiencewith middleware and gateways

- Experiencereviewing, analyzing, and modifying product installation scripts includingencoding, testing, debugging

- Abilityto provide post-implementation support and resolve any post-implementationtechnical issues

- Experienceconducting design walkthrough sessions with project team

- Knowledgeand understanding of the OPS Accessibility for Ontarians with DisabilityAct (AODA) and related regulations and standards

- Abilityto provide user and system documentation as required

Requirements

Experience and Skill Set Requirements:

Must Haves:

- 8+ years of experience with hands-on and leading DynamicsCRM projects.

- ExperienceCustomization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon,Menus, and Dashboard.

- Buildand Custom Dynamic CRM Workflows, Plug-ins and Complex Microsoft PowerAutomates flows.

- Expertin customization of Power App, Power Pages

- Abilityto utilize CRM APIs to integration with Enterprise systems

Skill Set Requirements:

Experience:

- ExperienceCustomization of Dynamic CRM, Entities, Forms, View, Reports, Ribbon,Menus, and Dashboard.

- Buildand Custom Dynamic CRM Workflows, Plug-ins and Complex Microsoft PowerAutomates flows.

- Expertknowledge working with Dynamic CRM SDK, Dynamic CRM Web API, OrganizationServices, OData Standard, Fetch XML and XRM Toolbox.

- Experiencebuilding custom portals using ASP.NET ,.NET Core, Angular-JS, TypeScript, Azure App Services, Web Jobs, AzureFunctions,



Logic Apps and integrate with Dynamic CRM Online.

- Buildingcomplex MS Power Bi Reports on Dynamic CRM online for on-demand andschedule reporting.

- Expertin customization of Power App, Power Pages

- Expertknowledge of Cloud Security Principles related to Dynamic CRM such asAzure AD B2C Authentication, Okta Authentication, CRM Business Units,Teams and Roles management.

Technical Skills:

- Experiencewith Agile methodologies

- Experiencewith Dynamics 365 and Azure solution design

- Workingknowledge of Dynamics interoperability, integration and capability withother Microsoft cloud technologies

- Experiencewith marketing automation tools and customer journey analytics.

- Workingknowledge of both low code development and custom development on Dynamics365

- Workingknowledge with Dataverse design and development

- Workingknowledge of development in Azure technologies

- Workingknowledge of DevOps, task boards, pipelines, etc.

Reporting and Integration:

- Workingknowledge of creating CRM Dynamics Reports and MS Power Bi Reports and CRMWord Template Creation Knowledge

- Provenexperience as a CRM Developer, with a robust focus on reporting andanalytics.

- Solidunderstanding of SQL, data visualization tools and CRM APIs.

- Experiencewith ETL processes and data integration.

- Stronganalytical and problem-solving skills.

- Abilityto utilize CRM APIs to integration with OPS Enterprise systems.

Communication Skills:

- Excellentcommunication and stakeholder management abilities.

- Strongcommunication skills to prepare documentation, including but not limitedto: solution documentation,

- usermanuals, reports, reviews, assessments

- Abilityto present ideas and suggestions clearly and effectively and in auser-friendly manner; maintain a high level of customer service to bothinternal and external clients

- Abilityto communicate designs and development in clear and understandable manner

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📌 11736 (Toronto)
🏢 Maarut
📍 Toronto