KPMG Canada seeks a Functional Manager to oversee client engagements and ServiceNow solutions. Drive transformative projects and enhance your career within a supportive environment. As a Functional Manager in KPMG's dynamic ServiceNow practice, you will lead client workshops, gather requirements, and design impactful solutions. Your role requires a blend of business analysis, problem-solving, and stakeholder management, with a focus on Cyber and Risk projects. Collaborate with technical teams to configure and support ServiceNow to meet client objectives. Key Responsibilities:

- Manage client engagements and all project activities
- Coordinate workshops for requirements gathering and solution design




- Translate business needs into user stories for development
- Maintain strong client relationships to ensure project quality
- Lead the technical team in configuration and testing

Requirements:

- 5+ years in ServiceNow or related technology
- Experience in client-facing projects and requirements gathering
- Minimum 3 ServiceNow certifications
- Solid communication skills in English and/or French
- Proven problem-solving and stakeholder management techniques

Elevate your career while driving impactful projects at KPMG Canada. #J-18808-Ljbffr

📌 Functional Manager at KPMG Canada (Montreal)
🏢 KPMG International
📍 Montreal