Function: ETS Super-Department Resource Planning / Workforce Management

Location: Montreal (day 1 onboarding onsite/in-office presence required 3x/week)

Years of experience: 5-7

Notes:

Team takes care of resource management for the ETS division.

Responsible for helping teams to onboarding current resources.

Responsible for opening and closing positions.

Advising teams when needed.

Supports clients in US and Canada.

Works in EST timezone.

Interview Process:

1st round via Zoom – evaluation of previous background, communication skills, and their understanding of resource management

2nd round onsite – face-to-face interview with senior stakeholder

Position Summar

yWe are seeking a Resource Planner to support workforce planning, resource governance, and operational execution within departments part of a broader division. This is an individual contributor role focused on accurate execution, strong controls, and high-quality reporting, working closely with Business Management, HR, Finance, Recruiting, and Vendor Management

.

The ideal candidate brings strong attention to detail, comfort working with data and processes, and the ability to manage recurring workflows in a highly governed environment. This role is well suited for someone building depth in workforce management, resource planning, or business management within Technolog

y.

Key Responsibilit

iesResource Transactions & Execut

ionExecute day-to-day workforce and resource management transactions, including hiring, internal moves, onboarding/offboarding, and vendor-related reque

stsSupport staffing plan updates and headcount tracking in line with approved budgets and pl

ansCoordinate with managers and business partners to ensure requests are reviewed and approved in accordance with firm polic

iesData Integrity & Governa

nceMaintain accuracy and consistency of workforce data across systems of rec

ordIdentify, investigate, and resolve data discrepancies, exceptions,



and incomplete workfl

owsSupport governance processes by maintaining trackers, documentation, and audit-ready reco

rdsReporting & Analy

sisisProduce standard workforce reports and recurring analyses (e.g., headcount, hiring activity, vacanci

es)Support ad-hoc data requests with clear, well-structured out

putEnsure reporting is timely, accurate, and presented in a consistent for

matStakeholder Supp

ortAct as a reliable point of contact for day-to-day workforce and resource planning questi

onsPartner closely with Divisional management to ensure accuracy of strat

egyCommunicate clearly and professionally with stakeholders across regions and seniority lev

elsProcess & Tool Supp

ortFollow established processes and contribute ideas for improving efficiency and data qual

itySupport adoption of centralized workforce reporting fostering standardized ways of work

ingEscalate issues appropriately when risks, delays, or data concerns are identif

ied

Required Qualificat

ions5-7 years of relevant experience in resource planning, workforce management, business management, operations, business analysis, project coordination, or procure

mentBachelor’s degree (or equivalent experience) in Business, Finance, Technology, HR, or a related f

ieldIntermediate Proficiency in Excel and PowerPoint; comfort working with structured

dataStrong written and verbal communication skills, with attention to clarity and accu

racyStrong organizational skills and ability to manage multiple tasks with competing deadl

inesSelf-starter mindset with attention to detail and follow-thr

oughBasic understanding of headcount, staffing plans, or labor budgeting conc

epts

Preferred Qualifica

tionsExperience within financial services, technology, or another large, global organiz

ationFamiliarity with workforce, HR, or vendor management sy

stemsExperience working in a governed or compliance-driven operating enviro

nmentInterest in process improvement, automation, or reporting standardiz

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📌 Resource Manager -HR (Montreal)
🏢 GALA SOLUTIONS
📍 Montreal